Sales Associate
Job Description
Job Description
Schedule:
• Monday–Friday, 8:00 AM–5:00 PM
Position Title: Sales Support Assistant
Monitor and update open orders, follow up with suppliers for status updates, pricing, and lead times
Conduct phone outreach for pricing, product availability, and part verification to support the sales team
Build a foundational understanding of company products, workflow, and sales culture in preparation for future advancement
Troubleshoot routine sales or administrative issues by reviewing information, analyzing data, and proposing solutions
Maintain and expand internal product knowledge and reference materials to support customers, vendors, and internal teams
Research supplier options for pricing, delivery timelines, and product alternatives
Provide general administrative and operational support, including data entry and documentation
Assist with special assignments and projects directed by sales leadership
Perform additional duties as needed
Proficiency in Excel, Word, Outlook, and comfort learning new systems or software
Strong attention to detail and solid math aptitude
Tech-savvy problem solver with strong critical-thinking abilities
Clear communication skills and the ability to work effectively with internal teams and external partners
Highly organized, adaptable, and capable of managing multiple tasks under time constraints
Professional and positive demeanor with strong interpersonal skills
Associate degree or comparable work experience in sales support, administration, or customer service
Prior experience in sales, customer service, purchasing, administrative support, or a related field is helpful but not required
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