Pharmacy Technician Trainer- Inpatient Operations, 40hr, Day

UMass Memorial Health
Worcester, MA

Are you a current UMass Memorial Health caregiver? Apply now through Workday.

Exemption Status:

Non-Exempt

Hiring Range:

$23.81 - $35.08

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details:

Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

7A-330P

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

10020 - 3800 Pharmacy

Union:

SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs in the capacity of a Pharmacy Technician while providing students with valuable education to grow skills within the scope of Pharmacy Technicians. Provides an outstanding educational experience that provides students an opportunity to develop critical thinking skills, Pharmacy Technician care techniques, and attitudes essential for safe, effective practice within the scope of Pharmacy Technicians. This role is not limited to students and will include internal education support to pharmacy interns and orientees.

Major Responsibilities:

  • Functions as a role model demonstrating effective Pharmacy Technician care to our patients. Acts as a clinical resource for all Pharmacy Techs and orientees.
  • Facilitates the student’s progress towards accepting more of the patient care assignment and the development of time management skills to facilitate the education of capable Pharmacy Technicians.
  • Directs students in clinical situations, which will provide students with opportunities to meet goals and objectives, increase their skills and pass competencies evaluations.
  • Develops relationships with the students that is relaxed, trusting, mutually respectful, informal, collaborative, and supportive.
  • Completes evaluations on the student’s behavior, attitude, and skills.
  • Competes all required documentation from the college where students are enrolled.
  • Responsible for working with the orientees to ensure that their orientation packet is completed.
  • Attends EPIC required courses as necessary for new hires and works with Pharmacy management to recommend follow up training requirements.
  • Working with the EPIC Principal Trainer and Pharmacy Management, assists in translating the functionality of Willow Ambulatory system configuration and workflow validations into a training environment development, easy to understand classroom presentations, and assists with preparation and requirements for training sessions.
  • Reviews EPIC Willow Ambulatory proficiency assessment and class evaluation at the end of each training session, consults with Pharmacy management, and forwards ideas to improve effectiveness of training to EPIC Principal Trainer.
  • Keeps current with EPIC system changes and enhancements to ensure a thorough knowledge of the clinical information systems as they relate to pharmacy staff.
  • Works closely with Pharmacy management to provide feedback on trainees, as well as developing and collaborating on ideas to improve training environment and program.
  • Assists Pharmacy management in assessing feedback from training programs and forward ideas to modify the curriculum to better meet the needs of the learners. Reports on the effectiveness of the training solutions.
  • Along with Pharmacy management, attends EPIC Willow ambulatory quarterly check in meetings to provide feedback from training perspective, as well as discovering what improvements and enhancements pharmacy teams are requesting.
  • Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.
  • Works with leadership on creating/updating policies and procedures specific to pharmaceutical care.
  • All responsibilities are essential job functions.

Position Qualifications:

License/Certification/Education:

Required:

  • High School diploma or equivalent.
  • Currently holds an active Pharmacy Technician License in the State of Massachusetts.
  • Current EPIC certification(s) or ability to achieve based on UMass EPIC Project Commitment.
  • Certified by one of the national governing bodies such as PTCB, or the National Healthcareer Association ExCPT.

Preferred:

Experience/Skills:

Required:

  • Must have at least 3 years of pharmacy experience.
  • Positive work ethic, motivated and professional demeanor to promote teamwork in the department.
  • Excellent oral and written communication skills. Strong critical thinking, and problem-solving skills.
  • Knowledge of word processing, spreadsheet, and presentation computer software.
  • Position requires frequent use of the computer, keyboard, and printer; educational equipment such as teaching manikins, simulators, LCD projectors, etc.; and reading of printed materials.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 2026-04-24

Recommended Jobs

Therapeutic Training & Support, In-Home Therapy

Childrens Services Of Roxbury
Roxbury, MA

Job Description Job Description Why Children’s Services of Roxbury? At Children’s Services of Roxbury, we’re not just offering a job - we’re offering a chance to be part of something bigger. Ou…

View Details
Posted 2026-03-27

Fitness Coordinator

Town of Brookline
Brookline, MA

FITNESS COORDINATOR Council on Aging Part-Time (30 hours/week), Benefitted $25 hourly The Council on Aging is seeking a Fitness Coordinator to develop, coordinate, and deliver fitness and wellne…

View Details
Posted 2026-03-24

Regional Sales Manager, Enterprise (Auth0)

Okta
Massachusetts

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Pla…

View Details
Posted 2026-02-10

Account Executive 3, Enterprise Direct Sales (Hiring Immediately)

Comcast
South Boston, MA

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of i…

View Details
Posted 2026-04-21

Speech Language Pathologist 80 to 85 per hour

Boston Speech Therapy
Holyoke, MA

Boston Speech Therapy is looking for a skilled and compassionate Speech Language Pathologist to join our team. In this role, you will work with a diverse population, providing high-quality speech and…

View Details
Posted 2025-11-12

Manager, Injection Molding Department

Nova Biomedical
Billerica, MA

Job Description Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedica…

View Details
Posted 2026-04-10

Boardwalk Properties - Real Estate Team Lead!!

Boston Pads LLC
Boston, MA

Job Description Job Description Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Profit sharing Training & development Wellness resources Ar…

View Details
Posted 2026-03-27

Wine & Spirits Sales Consultant

BRIX Wine Shop
Boston, MA

BRIX Wine Shop , with two locations in Boston and one on Nantucket, is seeking a Full- or Part-Time Wine & Spirits Sales Consultant who is outgoing and enthusiastic, has customer service and sales s…

View Details
Posted 2025-08-12

Client Services Agent - Medford, MA

Acumen Fiscal Agent
Medford, MA

Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families.…

View Details
Posted 2026-04-07

Mobile Phlebotomist- Overnights!

TridentCare
Brockton, MA

Job Description Job Description Full Time Shift: Monday -Friday 10:00pm-6:30am with alternating weekends and holidays Pay Range: $18.00-$21.50 Based on experience with Mileage reimbursement …

View Details
Posted 2026-03-20