Service Technician

Cooperidge Consulting Firm
Boston, MA

Cooperidge Consulting Firm is seeking a dedicated Service Technician to join the team of one of our Industrial Services Clients. In this role, you will be responsible for performing advanced diagnostics, service, and repairs on equipment, providing exceptional support to our customers, and ensuring optimal performance of authorized products.

Key Responsibilities:

  • Perform advanced repairs and maintenance on equipment.
  • Conduct diagnostic tests to analyze service issues in a timely manner.
  • Document all service and repair activities accurately in the work order system.
  • Collaborate with other technicians and service personnel to improve processes.
  • Provide training and mentorship to more junior technicians.
  • Support the service department by maintaining inventory and supplies.
  • Communicate effectively with customers regarding services performed and equipment needs.
  • Adhere to all safety regulations and procedures.

Requirements

  • At least 5 years of HVAC/R service experience (hot side preferred but cold side accepted)
  • High school diploma or GED required; HVAC certificate or Universal Refrigeration Certification preferred for higher-level technicians.
  • Proficient in Microsoft Office; familiarity with MRP or rental software is a plus.
  • Must pass a DOT physical and drug test to operate company vehicles.
  • Valid driver’s license with a clean motor vehicle report (MVR) required.
  • Willingness to undergo a background check prior to employment.
  • Ability to safely lift and move up to 50 pounds.
  • Strong mechanical knowledge, effective communication skills, and customer service focus.
  • Eagerness to learn and grow within the company.
  • Willingness to work flexible hours, including after-hours and on-call shifts if required

Benefits

  • Full-time roles offering overtime and weekend work opportunities
  • Competitive hourly wages plus potential quarterly bonuses
  • Comprehensive health, vision, and dental insurance plans
  • Life insurance coverage
  • 401(k) retirement plan with company matching contributions
  • Paid time off including vacation, sick leave, and holidays
  • Opportunities for career growth and advancement
  • Employee discount programs and perks
Posted 2025-07-25

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