Medical Assistant

Certified Medical Assistant, Endocrine Center (Hyannis)

Purpose of Position: Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC's policies and procedures.

Description

Assists in providing clinical care to office patients as delegated by supervising provider

Manages provider's daily schedule and patient flow to expedite care and maximize clinical time

Greets and escorts patients to exam rooms, and checks two-patient identifiers

Communicates status of delegated task completion to supervising provider

Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)

Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists

Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient's visit

Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate

Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy

Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care

Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system

Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA

Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)

Ability to float to other MACC practices when required

Performs other work-related duties and activities as assigned or requested

Qualifications

Ability to read, write and communicate in English

Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)

Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)

Basic Life Support Certification for Health Care Providers

Strong interpersonal, customer service, time management skills

Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)

Minimum of two years' experience in a clinical setting preferred