Senior Finance Specialist | Philippines

Job Description

Job Description

Description:

We are looking to bring on a Senior Finance Specialist to transition key finance operations in-house, particularly to improve accuracy, visibility, and efficiency versus the current external setup.

This is a hands-on individual contributor role. We’re looking for someone who is detail-oriented and can work directly with financial data, create clear reports, and ensure strong controls.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Key Responsibilities

1. Invoicing & Revenue Operations

• Manage end-to-end client invoicing process
• Ensure invoices are accurately generated and tracked against HubSpot deal IDs
• Maintain visibility into billing status across all active deals
• Track financial incoming (Accounts Receivable / AR management)
• Support revenue tracking and reconciliation between deals, invoices, and payments

2. Vendor, Cost & COGS Management

• Track and reconcile vendor and contractor invoices
• Align costs with deals to determine cost of goods sold (COGS)
• Combine input from 4–6 different vendor/contractor cost sources and calculate COGS on an individual deal basis to drive project/client profitability metrics
• Coordinate across multiple vendors and partners
• Maintain accurate cost allocation across projects and client accounts

3. Accounts Receivable Oversight

• Monitor payment timelines and identify overdue accounts
• Produce reports highlighting AR risks and aging balances
• Escalate issues for leadership intervention when needed

4. Backlog & Process Cleanup

• Help resolve existing billing backlog and invoicing discrepancies
• Ensure invoices are correctly routed and delivered

5. Reporting, Financial KPIs & Insights

• Generate financial reports using QuickBooks and Bill.com
• Provide visibility into revenue, costs, and financial health
• Track financial KPIs including monthly burn rate
• Provide deal-level profitability and margin insights to leadership

6. Process Improvement, Controls & External Coordination

• Identify gaps in workflows, integrations, and data accuracy
• Recommend improvements to enhance efficiency and reliability
• Guide external finance teams to ensure alignment, accuracy, and timely delivery of outputs
• Collaborate with internal teams and system admins (no heavy build work required)
• Absorb some authority to pre-screen and approve Sales target margins to ensure financial viability before deal closure

Role Structure

• Reports directly to Finance/Operations Leadership
• Works cross-functionally with internal operations teams
• Individual contributor initially, with potential to scale into a leadership role

Success Metrics

• Reduction in billing backlog
• Improved invoice accuracy and timeliness
• Clear financial reporting and visibility
• Reduced AR delays and improved collections tracking

Qualifications

• 3–5+ years experience in finance operations, accounting, or bookkeeping
• Strong familiarity with: QuickBooks, Bill.com and CRM systems (HubSpot preferred)

Proven ability to:

• Manage end-to-end financial workflows
• Work independently in a hands-on capacity
• Identify and resolve process inefficiencies
• Strong analytical and organizational skills
• Excellent communication and willingness to speak up on issues

Nice-to-Have

• Experience with accrual accounting
• Background in process optimization or system improvements
• Exposure to audit preparation or scaling finance functions