Major Accounts Manager

Johnstone Supply, The Balsan Group
Boston, MA
Major Accounts Manager
Johnstone Supply 

Why This Role Matters
At Johnstone Supply, our relationships power our growth. As a Major Accounts Manager, you’ll own and expand some of our most strategic, high-value customer partnerships—working directly with executive decision-makers, including private equity–backed organizations. This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success.

What You’ll Do
  • Build, manage, and grow key major account relationships
  • Act as the primary point of contact for executive-level customers
  • Develop and execute strategic account plans aligned with long-term business goals
  • Drive revenue growth through account expansion, cross-selling, and upselling
  • Support contracts, renewals, and negotiations
  • Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service
  • Monitor account performance and proactively address risks or challenges
What You Bring
  • 5+ years of HVAC distribution sales experience
  • Proven success managing high-value or strategic accounts
  • Strong executive presence and relationship-building skills
  • Ability to navigate complex organizations and collaborate across teams
Nice to Have
  • Experience working with private equity–backed clients
  • Knowledge of branch operations, logistics, and Eclipse
Why Johnstone Supply
  • Industry leader in HVAC/R distribution
  • Relationship-driven, team-first culture
  • Opportunity to work with high-impact accounts and senior leaders
  • Competitive compensation and growth potential
Work Environment
  • Combination of office, branch, warehouse, and customer-site settings
  • In-person presence required
  • Ability to lift up to 70 pounds as needed

Posted 2025-12-29

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