Security Officer Lobby Receptionist

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Visitor Management in Boston, MA , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a professional healthcare location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents while representing a caring, agile, and reliable team that puts people first and acts with integrity every day.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to visitors, patients, staff, and vendors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor access at the front desk by checking in guests, verifying identification and/or credentials, issuing visitor passes, and documenting arrivals and departures in accordance with location guidelines.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts, supervisors, and/or emergency personnel as needed.
• Assist with monitoring lobby and reception areas, observe for unusual activity, and help to deter unauthorized access or disruptive behavior through visible front desk presence.
• Support healthcare location operations by maintaining accurate logs, answering phones, providing directions, and reporting security-related concerns, maintenance issues, and/or policy violations to the appropriate personnel.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Client requires proof of high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1632553