Global Markets, Office Manager/Administrative Assistant

Royal Bank of Canada
Boston, MA

Job Description

What is the opportunity?

  • Office manager for Capital Markets personnel based in Boston office
  • Manage Boston Office shared calendar, visitors and security requests
  • Arrange video conferences and meeting spaces
  • Handle expense reports for assigned staff, assist with expense pre-approval process and ensure all policies are followed and items are processed within provided guidelines
  • Act as a subject matter expert for the team, regarding T&E as well as other policies and procedures
  • Arrange and coordinate domestic and international travel agendas
  • Manage phones and screen incoming calls and determine the level of priority
  • Manage client contact information in RBC’s CRM (Client Relationship Management system), assist with call reports and various data entry
  • Assist with technology requests, supply orders and miscellaneous queries
  • Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
  • Create and edit spreadsheets and presentations, including printing, copying, collating and binding, for internal and external meetings
  • Prepare and submit invoices
  • Handle regular activities without prompting, and advise in advance of issues or delays
  • Work cooperatively with other team members in positive partnership to support and provide overall coverage and backup support
  • Maintain information flow to internal partners and remain up to date on divisional activities and business objectives
  • Lead and coordinate ad hoc projects as requested

What do you need to succeed?

  • 2-5 years of administrative experience within the finance industry
  • Bachelor’s degree or equivalent
  • Ability to work in a dynamic, fast-paced environment
  • Ability to organize, prioritize, multi-task and solve problems efficiently
  • High attention to detail
  • Strong written and verbal communication skills
  • High degree of integrity and confidentiality
  • High proficiency in Microsoft applications - Outlook, Word, Excel, PowerPoint
  • Able to learn new technology quickly and adapt functionality to departmental needs
  • Exhibits sound judgement and decision-making abilities
  • Ability to interact effectively and establish good working relationships with other internal and external personnel
  • Excellent telephone etiquette
  • Self-starter with ability to work independently

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $75,000- $110,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

Address:

225 FRANKLIN STREET:BOSTON

City:

Boston

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-21

Application Deadline:

2026-01-03

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Posted 2025-10-21

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