Clinical Data and QA Coordinator

Northeast Family Services is looking for a professional Excel guru with exceptional administrative, reporting, and data analytics skills to join our growing team as Clinical Data and Quality Coordinator .

As an important member of the operations and quality assurance team, the Clinical Data and Quality Coordinator, in partnership with the QA Manager, will be the in-house expert for all EHR (Electronic Health Record) related projects. Managing and tracking daily productivity reports is a key function of this role, as well as establishing KPIs, QA Plans, data utilization, monitoring, and reporting on compliance.

If you're looking to make a change and put your administrative, reporting, and data analytics skills to use, don’t miss this opportunity to take your career to the next level and join a growing, well-regarded organization that truly cares for their employees and clients!

This is a remote position, but must reside in RI, MA, NH, or NY.

Responsibilities:

• Collaborate with QA Manager to review, quality check, and clean data sets

• Provide a high level of attention to detail and consultative service skills with interactions of staff

• Participate in development of training plans for data utilization

• Acts as project coordinator for all Clinical Quality related projects such as establishing KPIs, Quality Assurance Plans, monitoring, and reporting on compliance

• Responsibility for problem solving, assessing processes and issues, and collaborating with staff and providers to develop solutions resulting in efficient and functional workflows for end users of our software application.

• Identifies, assesses, troubleshoots EHR related issues as they occur, and sees through to full resolution.

• Coordinate documentation and training.

• Maintains proper user control by adding and deactivating users and updating credentials as necessary

• Maintains confidentiality of all patient/client and employee information

• Collaborates with Program Directors to disseminate and review data as required

• Participates in agency meetings and in-services. Completes staff training as required

• Other duties as assigned
  

Qualifications:

• High School Diploma or equivalent

• Minimum 2 years of experience with data analytics

• Minimum 2 years of (EHR) Electronic Health Records technical support, training, and administration experience preferred

• Experience in supporting behavioral health programming

• Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook.

• SQL experience is a plus!

• Excellent communication skills

• Ability to formulate positive collaborative relationships with the program managers and staff

• Ability to work remotely and must reside in RI, MA, NH, or NY.

Benefits:

• Health, Dental & Vision

• 3 weeks paid vacation

• 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)

• Generous sick time including mental health days

• 401k retirement plan with up to 4% match

• Voluntary short and long-term disability

• Voluntary Life Insurance

• Dependent care savings account

• Mileage reimbursement

• Longevity award - Monetary bonus and a vacation day annually

• Company provided laptop and cell phone

• Opportunity for professional growth

• Supervision for licensure provided

• Tuition Reimbursement

• Personal cell phone discount
  

Hours / Compensation:

• Full Time - Salary $50,000 - $60,000