Security Officer Dispatch Coordinator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Framingham, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a dynamic retail location, where you will monitor activity, coordinate responses to security-related concerns, and support routine patrol operations through clear communication and strong customer service. In this visible role, you will help to discourage incidents while working with a team that values agility, reliability, innovation, care for people, teamwork, and integrity.

Position Type: Part Time

Pay Rate: $23.31 / Hour

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, receive calls for service, and coordinate the assignment of personnel to incidents, routine requests, and/or priority situations throughout the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and sharing timely updates with supervisors and/or site contacts.
• Observe activity through cameras, alarms, radios, and/or other reporting systems to help identify unusual conditions and support a prompt security-related response.
• Conduct regular and random patrols around the business and perimeter as needed, noting security-related concerns, access issues, and/or maintenance conditions that may require follow-up.

Minimum Requirements:

• CPR certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1620949