Benefits Specialist

ProServices
Westford, MA

The International Benefits Specialist will provide a full range of HR support to our global HR team. This role will be responsible for employee onboarding, transaction processing, and international benefits administration. The position includes implementation, communication, maintenance, and processing of the company's benefits programs such as group and individual health, disability, and life insurance. Additional responsibilities include data integrity, audits, and compliance activities.

Responsibilities

· Administer international employee benefits programs, enrollments, and billing.

· Support the global benefit plan renewal process.

· Coordinate receipt, auditing, processing, and tracking of invoices related to international benefit plans.

· Interact with other business functions (Payroll, A/P, Legal, etc.) to resolve specific employee benefit issues.

· Liaise with external brokers, vendors, and providers to resolve employee issues.

· Complete benefit onboarding and offboarding and respond to employee inquiries.

· Ongoing maintenance of benefit communication materials on company intranet.

· Ensure accurate data entry in Oracle HRIS.

· Provide basic reporting and data analysis using Excel.

· Research and coordinate the resolution of missing or incorrect data.

· Effectively prioritize tasks and meet deadlines in a fast-paced environment.

Requirements

Minimum of three years of experience working in Human Resources

Posted 2025-08-09

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