Digital Delivery Manager

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self‑perform construction, and technology start‑up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM‑at‑Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short‑ and long‑term disability, commuter benefits and more. For more information, clickhere.

Role Summary

We’re looking for a Digital Delivery Manager to help drive Suffolk’s most important technology initiatives. In this role, you’ll make sure our digital platforms, system upgrades, and custom solutions are delivered smoothly, on time, and in line with our business goals. You’ll work across teams—technology, operations, and data—to connect the dots and ensure everything we build creates real value for the company.

This position is all about turning strategy into action . You’ll lead delivery efforts for enterprise platforms, manage enhancements, and oversee innovative solutions like AI and automation. If you love solving complex problems, working with diverse teams, and making technology work for people, this role is for you.

Responsibilities

Lead Strategic Programs

• Own the delivery of major platforms and digital solutions across multiple business areas.
• Turn big‑picture priorities into clear, actionable roadmaps.
• Manage dependencies across HR, Finance, Field Operations, and emerging AI projects.
• Work closely with architecture and cybersecurity teams to keep systems secure and connected.
• Act as the link between product, platform, and delivery teams to keep everything aligned.

Drive Platform & System Enhancements

• Oversee deployments and improvements for enterprise platforms like Oracle Cloud and Microsoft 365.
• Prioritize upgrades and user experience improvements based on business impact.
• Make sure cloud platforms, custom apps, and field technologies work together seamlessly.
• Use delivery frameworks that balance speed with stability and include user feedback loops.

Deliver Custom Solutions & AI Initiatives

• Manage development of tailored apps, low‑code solutions, and integrations.
• Ensure AI and automation are used responsibly and securely.
• Partner with product owners and AI governance teams to integrate AI into workflows.
• Use data and analytics to guide decisions and improve delivery.

Ensure Governance & Measurable Value

• Apply governance standards for architecture, security, and compliance.
• Track success using KPIs like time‑to‑value, adoption, and business impact.
• Run steering forums to align priorities and resolve issues early.
• Keep delivery transparent with tools like Asana, Jira, or Smartsheet.

Lead & Build Culture

• Build strong relationships with business and technical leaders.
• Coach teams on modern delivery practices like iterative releases and proactive problem‑solving.
• Promote a culture of accountability, curiosity, and innovation.
• Advise executives on how to make smart, sustainable digital investments.

Qualifications

• Bachelor’s degree in Business, IT, or related field (or equivalent experience).
• 8–12 years leading technology delivery in large, complex organizations.
• Experience managing enterprise platforms, system enhancements, and custom solutions.
• Ability to coordinate across multiple domains—business systems, data, AI, and digital workplace.
• Strong knowledge of Agile and hybrid delivery frameworks.
• Familiarity with cloud ecosystems (Oracle, Microsoft, AWS) and integration strategies.
• Experience embedding AI and automation responsibly in enterprise workflows.
• Excellent communication and influencing skills.
• PMP, PgMP, or Agile Product certification preferred.

Working Conditions

• Travel: Less than 10% (mostly domestic)
• Hybrid: 4 days onsite per week

You’ll Work Closely With

• Sr. Director, OCIO
• Chief Technology Officer
• VP of Data and IT
• Product Owners and Line Leaders
• Enterprise Architecture, Data, and Cybersecurity teams
• AI Studio and Governance partners
• Business unit leaders and executive sponsors
• Vendors and strategic partners

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

The expected salary range for this position (Digital Delivery Manager) in Boston, MA is between $131.0 and $184.0 (annualized USD). This represents the typical salary range for this position and is just one component of Suffolk’s total compensation package. Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications, including budgetary objectives. Suffolk offers a comprehensive benefits package as part of its overall compensation strategy. Salary ranges may differ by geography and are reviewed regularly to reflect market trends.