Regional Coordinator

Job Title: Regional Coordinator

Location: Boston, MA (Primarily On-Site, with potential travel within the city)

Salary: $40,000 per year

Job Type: Full-time

Job Summary: The Regional Coordinator at Fllat plays a pivotal role in ensuring the seamless functioning of our co-living communities. This position is responsible for executing day-to-day operations, enhancing resident satisfaction, and maintaining high standards across our properties. This role offers the opportunity to shape residents' living experiences, contribute to the brand's growth, and work within a passionate, community-focused team.

Key Responsibilities:

Administrative Engagement:

• Implement operational policies and procedures from the city/regional manager to optimize efficiency and resident satisfaction.
• Oversee multiple properties, requiring mobility without a permanent office.
• Promote and uphold the Harrington Housing brand.

Resident Engagement:

• Ensure rooms and units are clean and in good repair, addressing any issues as needed.
• Monitor and enhance resident satisfaction, promptly addressing concerns to ensure a positive living experience.
• Conduct quality control visits to properties.

Property Management:

• Ensure compliance with all regulatory, legal, and safety standards.
• Build relationships with management teams, landlords, partner schools, and handle crisis management if required.
• Coordinate with reception services for resident allocations and manage refurbishments as needed.

Collaboration:

• Work closely with cross-functional teams, including booking, finance, support, and legal, to implement company strategies effectively.

Compliance and Safety:

• Conduct inspections to ensure hygiene and health and safety standards, carrying out risk assessments as needed.
• Ensure adequate security and smooth operations, focusing on the well-being and safety of tenants.

Leasing & Room Renting:

• Support lead generation, schedule, and conduct showings, and follow up to achieve high occupancy rates.
• Report on completed showings, follow-ups, feedback, and bookings to the manager.

Unit Setup & Installation:

• Collaborate with the setup team and manager to onboard new units, managing furniture inventory and completing online orders for required items.
• Coordinate with utility and internet providers and handle administrative setup for new units.

Requirements:

• 1-2 years of experience in real estate sales or a related field.
• Proven experience in the rental or real estate industry.
• Strong English communication skills (additional languages are a plus).
• Ability to thrive in a fast-paced, dynamic work environment.
• Excellent organizational and multitasking skills.

How to Apply: Please submit your resume and cover letter to [[email protected]], detailing your experience and why you would be an excellent fit for the Regional Coordinator position at Fllat.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Flexible schedule

Experience:

• Property management: 3 years (Required)
• housing: 3 years (Required)

Work Location: In person