Medical Assistant Patient Service Specialist
- Rooms patients and prepares the patient for the provider visit.
- Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
- Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
- Obtains required consents, completes required forms as needed for specific visit types.
- Performs office testing as needed. Required to perform controls on certain in-office tests.
- Performs EKGs as ordered.
- Chaperones Providers as required.
- Administers vaccines and medications as ordered by provider following BMC policies.
- Stocks rooms and monitors expiration of supplies in exam rooms.
- Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
- Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
- Schedules patients' appointments and appropriate testing for patients as directed.
- Follows scheduling rules and direct schedules patient visits in other practices.
- Performs pre-visit planning daily for all upcoming scheduled appointments.
- Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
- Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.
- Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.
- High School Diploma or equivalent. No prior experience required
- Education from approved medical assistant program.
- One to three years of medical assistant experience
- N/A
- Certified Medical Assistant Certification.
- Strong customer service skills.
- Excellent communication and interpersonal skills required.
- Must be able to work independently with little supervision.
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