Shift Lead

Job Description

Job Description

At Pavement Coffeehouse, a Shift Lead is someone who is passionate about leading a team. They leverage their knowledge about the craft of coffee & food, build strong relationships, connect with our communities, and care about the team that they lead & the customers that we serve. Shift Leads create a great work environment by maintaining a positive attitude when dealing with the fast paced and ever changing nature of the cafe.

You will

• Deploy the shift positions according to company standards and respond to the needs of the day.
• Anticipate both customer and team needs such as rushes and breaks in order to make adjustments in the moment
• Perform the function of barista and counter positions when necessary to assist the team and reduce wait times.
• Place daily orders and received deliveries according to the pars established by the store manager.
• Ensure that the team adheres to food safety and sanitation standards and ensure that daily tasks are completed and recorded for each shift.
• Communicate operational problems or contradictions to the store manager right away.
• Share challenges and observations of individual employee performance with the store manager.
• Consistently and reliably bring a positive, hand working attitude and energy to the floor, each day.
• Perform cash handling responsibilities include counting daily cash, recording keeping, making small change, facilitating bank deposits via armored delivery and pick up.
• Key holding responsibilities to lock front and back doors as necessary for opening or close.
• Requires arrival to shifts as early as 6:30am and shifts may require to you work as late as 9pm based on location

You are

• Searching for a career in food and beverage in a dynamic, growing company
• Passionate about the craft and care that goes into great food and beverage
• Reliable and a team player - your manager and teammates can depend on you to be punctual with a positive attitude
• Thoughtful and looking to connect with the communities we serve by creating memorable experiences
• Observant. You care about the little things and have an eye for detail.
• Eligible to work in the United States

You have

• Basic math & computer skills
• A passion for empowering others and to coach & give feedback in the moment
• A flexible schedule and are available to work mornings, evenings, weekends, and holidays

Some of our benefits

• Health and dental insurance
• Paid Time Off
• Free drinks at any of our cafes
• A free staff meal policy for when you are working
• Discounts on whole bean, food & pastry, and bottled beverage
• 401k with a company match

Compensation

• Starting at $16.65 per hour
• Tips between $4-$9 per hour
• Total Compensation including tips: $19-$25.65 an hour.

Our Shift Lead positions are dynamic. Below are some of the physical demands the job will make of you.

• Ability to stand and walk for longs period of time. You'll be on your feet for most of the day moving between stations & attending to the cafe

• Use of hands to reach, grip & perform specific movements. You'll use your hands to operate a register, handle knives to cut bagels, spread cream cheeses, and serve coffee & tea (among other responsibilities)

• Squat, bend, and reach for items below your waist and above your shoulders. For example, you will need to bend down into a fridge to grab product, or reach above to grab cups

• Ability to push/pull, lift/carry or move up to 50 pounds. For example, you'll handle gallons of milk, daily food orders, change trashes and carry dishes

• Climbing stairs and ladders. You may need to use a step ladder to reach something or navigate up & down stairs to access storage areas.

Pavement Coffeehouse is an equal opportunity employer and embraces diversity in the workplace. We value an open mind, a positive attitude, and a passion for service & teamwork. We hire based on these qualities, a job's requirements, our business needs, and an applicants qualifications. We do not tolerate discrimination or harassment of any kind in the hiring process or the workplace.

We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. We also provide reasonable accommodations to applicants/employees to practice their religious beliefs. To request a religious accommodation contact your Area Manager or Director of Operations.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.