Senior Automation Solutions Engineer

JOB SUMMARY:

As a Senior Automation Solutions Engineer, you will lead the installation, integration, and support of advanced industrial systems, including machine vision systems, RFID solutions, and emerging automation technologies. This role requires a highly skilled, customer-facing professional with strong technical expertise in electrical, mechanical, and networking systems. You will serve as a subject matter expert, mentor junior technicians, and ensure successful deployments in fast-paced, high-demand environments.

KEY RESPONSIBILITIES:

System Installation & Integration:

Lead installation, setup, and configuration of advanced systems such as machine vision tunnels, RFID systems, conveyors, and robotics.

Technical Leadership:

• Provide expert guidance on installation best practices, system calibration, and troubleshooting.
• Mentor and train junior technicians and customer teams on system operation and maintenance.

Customer Engagement:

• Act as the primary technical contact during installations, ensuring clear communication and exceptional customer service.
• Conduct site assessments to verify infrastructure readiness (power, networking, environmental conditions).

Troubleshooting & Support:

• Diagnose and resolve complex technical issues during and after installation.
• Perform preventive maintenance and create detailed service reports.

Documentation & Compliance:

• Develop and maintain installation guides, wiring diagrams, and calibration reports.
• Ensure compliance with safety standards (Lockout-Tagout, Hazmat, Industrial Safety).

Travel:

• Travel extensively (75–100%) to customer sites across the U.S., including overnight stays.

QUALIFICATIONS:

Education:

• Associate degree in Engineering, Electronics, or related field (bachelor’s preferred) OR 7+ years of equivalent experience.

Experience:

• 5+ years in field service or installation roles, with advanced experience in:
• Machine vision systems (Cognex, Keyence, Basler, Matrox, Teledyne/FLIR).
• PLC integration (Allen Bradley, Siemens).
• Electrical and mechanical system installation and troubleshooting.

Skills:

• Knowledge of IP networking and industrial communication protocols.
• Ability to interpret engineering drawings and create technical documentation.
• Proficiency with Microsoft Windows-based applications.

Other Requirements:

• Valid driver’s license and ability to qualify for company credit card.
• Ability to lift 50 lbs and work in physically demanding environments.

TYPICAL PERFORMANCE TARGETS:

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS:

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION:

• Role is not responsible for supervising direct or indirect reports

DECISION MAKING & REASONING:

• Able to take accountability and responsibility for business target delivery and decision making

WORKING RELATIONSHIPS:

• Peak Senior Management Team
• Key Customer Sr. Leadership
• Key Vendor Sr. Leadership

PHYSICAL REQUIREMENTS:

Activity & Amount of Time

• Stand: Over 2/3
• Walk: Over 2/3
• Sit: Under 1/3
• Use hands to finger, handle, or feel: 1/3 to 2/3
• Reach with hands and arms: 1/3 to 2/3
• Climb or balance: 1/3 to 2/3
• Stoop, kneel, crouch, or crawl: 1/3 to 2/3
• Talk or hear: 1/3 to 2/3
• Lift Up to 25lbs: Over 2/3

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.