Sr. Advisory Solution Consultant, ITAM

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What You Get to Do In This Role:

The ITAM Solution Consultant?is a technical consultant?with?the advanced ability to?develop, position and?provide?product-specific?solutions during sales cycles that help achieve sales goals for an assigned territory (territory will be specific to a particular industry vertical, i.e., life science, healthcare provider, healthcare payer).

A representative list of core responsibilities of the ITAM Solution Consultant are listed below:

· Serve as a thought leader on IT Asset Management (inclusive of hardware asset management, software asset management, cloud cost management), and Enterprise Asset Management (EAM) for ServiceNow

· Develop and maintain strong alignment with Product Management and Engineering teams to provide and advocate for product enhancements, roadmap additions and to relay feedback from the field & customers

· Create and own programs that enable / train Solution Consultants and Sellers to demonstrate the value of ITAM and EAM

· Create and own efforts to generate and mature ITAM and EAM pipeline for customers (e.g., webinars, in person events, workshops)

· Contribute to and maintain a showcase of ITAM solutions created on the ServiceNow platform

· Assist the sales personnel in qualification of customer needs (discovery) and creation of business cases (i.e., business value assessments that help calculate measurable value for customers)

· Demonstrate solutions - both standard and tailored - to successfully secure the technical win

· Respond to requests for information / proposal (RFIs, RFPs) in a fashion that successfully secures the technical win

· Scope and deliver Proof of Concept/Proof of Value engagements with prospects, as appropriate

· Support Marketing events - user conferences, trade shows, webinars, summits, practitioner workshops

· Stay current on competitive analysis and on understanding of how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges

· Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.

· Up to 20% travel require

To be successful in this role, we need someone who has the following

· 10+ years of relevant professional, post-collegiate experience, 5 of which must be technical, hands on experience with the ServiceNow ITAM product suite or key competitor software & hardware asset management products

· Exceptional communication and presentation skills, including technical and business concepts associated with optimizing/streamlining costs

· Ability to forge strong business relationships and connect with personnel at the staff through C-level (at customer accounts as well as with individuals within the ServiceNow ecosystem)

· Strong presales experience and mastery of the sales process OR strong ServiceNow implementation experience (as an implementation partner / vendor or customer)

· Experience working with or in healthcare payer, provider or life science organizations

· Located in Eastern or Central time zones, with willingness to support occasional customer interactions in the Pacific Time Zone, India Standard Time Zone and Central European Time Zone

For positions in this location, we offer a base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.?

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here ( to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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