Business Process Analyst
Location-Type: Hybrid 3 days onsite
Start Date Is: ASAP
Duration: Contract 12 months
Compensation Range: $69.00-$76.00/hr Responsibilities
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Analyze current business processes and workflows to find inefficiencies or gaps
Facilitate process discovery sessions with stakeholders to gather objectives and challenges -
Develop process documentation (flowcharts, SOPs, diagrams)
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Collaborate with IT, operations, and business units to design and implement improvements
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Gather and document business requirements, aligning them with project goals
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Lead or participate in process improvement initiatives (Lean, Six Sigma, Agile)
Assist with system implementations/enhancements, including testing, training, and change adoption -
Evaluate new processes, track KPIs, and generate reports to measure outcomes
- Support continuous improvement efforts across the organization
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Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or related field
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3 years of experience in business process analysis, process improvement, or business systems analysis
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Strong analytical and problem-solving skills with ability to interpret complex data
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Proficiency in process modeling tools (Visio, Lucidchart, Bizagi, etc.)
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Experience with process improvement methodologies (Lean, Six Sigma, Agile)
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Excellent verbal and written communication skills with ability to work across all levels of the organization
- Strong organizational and time management skills
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Nice to Have (Preferred):
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Certifications: CBPA, Six Sigma, or similar
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Familiarity with ERP, CRM, or workflow automation tools (ServiceNow, Salesforce, SAP)
Experience in change management or organizational transformation - Exposure to business architecture or enterprise architecture tools
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