Labor relations specialist

Primark US
Boston, MA

Labor Relations Specialist – US

Because we strive to put people first.

Culture, our way.

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Do As a Labor Relations Specialist

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

  • Implement a comprehensive LR strategy aligned with P&C and business objectives that promotes positive relations and a direct connection between colleagues and line managers
  • Support the LR manager in mitigate LR risks, developing proactive strategies to address potential issues
  • Collaborate with line managers and P&C business partners to ensure that colleague concerns are addressed, and advises leadership to minimize the risk of third-party representation
  • Facilitate required training that puts proactive, colleague-first leadership at the forefront of line manager’s minds and includes respectful workplace practices and legal compliance
  • Implement a clear, accessible communications program that reinforces values, leadership accessibility, and commitment to wellbeing
  • Gather & distribute to team members labor law changes, third party activity trends and regulatory updates that could impact the business
  • Track & monitor the KPIs that most impact the running of the business and share insights with key decision-makers including LR Manager, ER/LR Lead, and P&C Business Partners
  • Support the LR Manager in managing all Primark response strategies & activities to any incidents in partnership with internal stakeholders and external legal counsel
  • Conduct local external risk reviews prior to new store openings


What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

  • Experience in P&C Business Partnering, Colleague Relations, or Labor Relations, including advisory, case management, investigation / dispute resolution
  • Understanding of domestic labor law and regulations
  • Excellent communication, interpersonal, and conflict resolution skills
  • Strong analytical and problem-solving skills
  • Ability to influence and build relationships with stakeholders at all levels
  • Expertise in handling union/ works council landscapes
  • Strong team management capability


Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

Important Details

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [email protected] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.


Posted 2025-11-21

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