Case Manager FT Meadow at Melrose

JOB TITLE : Case Manager (Full-time) - Meadow at Melrose

REPORTS TO: The Meadow at Melrose Housing Supervisor

SCHEDULE : Monday-Friday (11:00am-7:30pm)

LOCATION : Los Angeles CA

STATUS : Full-time 40 hrs/wk Non-Exempt

CELL PHONE : Reimbursement for use

DRIVER POSITION : Yes If yes see driving policy below

SALARY RANGE: $24.00/hr

Safe Place for Youth (SPY) is opening more housing! Were expanding to provide safe supportive housing for youth in our community. Join us as we take this next step in our mission.

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011 our agency offers trauma-informed low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive not just survive. Our robust continuum of care includes street outreach drop-in services health and wellness programming case management education and employment services and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity community collaboration and innovative youth-focused programming. If you have the skills passion and collaborative spirit join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity including (but by no means limited to) racial ethnic gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Case Manager works out of the Lighthouse Transitional Living Program in West Los Angeles. Lighthouse TLP is a housing first low-barrier high tolerance program providing housing and comprehensive services to youth ages 18-24 who are experiencing housing instability. The Case Manager is responsible for oversight and safety of the property and residents. This includes but is not limited to monitoring and maintaining cleanliness of the site and living spaces carrying out day-to-day safety protocols responding and de-escalating crises conflict management among residents and promoting a holistic approach to the wellness of our residents. This position requires some driving and lifting.

WHAT YOULL DO:

• Process incoming referrals and screen for eligibility and manage referrals waitlist
• Coordinate and assist with youth move-ins and exit and sustainability planning.
• Complete intake and other program documentation requirements ensuring that charts meet quality assurance standards
• Utilize culturally-relevant active listening and motivational interviewing skills with participants to identify possible supports in their network
• Ensure that youth receive a Next Step Tool assessment
• Work with youth on creating a housing and service plan and provide intensive case management services to support youth
• Meet with youth on a weekly basis to ensure they are progressing towards their plan goals
• Connect youth resources to address their basic physical economic and psychosocial needs and follow-up to ensure the participant successfully accesses and initially retains housing
• Provide housing navigation as needed to connect youth to housing resources
• Ensure health and safety of youth including crisis intervention risk assessment and safety planning
• Ensure services are documented (e.g. face to face phone and collateral contacts) in all relevant databases in a timely and thorough manner
• Work with participants on budgeting connecting to benefits employment and determining what level of assistance is necessary to be stably housed
• Participate in trainings meetings and technical assistance such as learning collaboratives
• Other duties as assigned to support the mission of the organization

Requirements

WHAT YOULL NEED:

• Bachelors degree in social work psychology or any related field is preferred. Related work or lived experience will be strongly considered in place of or in addition to a Bachelors degree.
• 2 years in experience providing direct services to high-risk transition age youth is preferred.
• Working knowledge of child and adolescent social emotional and cognitive development trauma informed care and harm reduction service models
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission vision values and culture of SPY
• A self-starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• An ability to work in a fast paced environment that requires effective collaboration
• A valid California drivers license auto insurance and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment such as the office or outdoors.
• Physical effort/lifting such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9 2021 the State Health Officer has mandated that all workers paid or unpaid in homeless services organizations must provide proof of vaccination. If eligible for a booster shot proof of booster is also required. If not fully vaccinated weekly COVID-19 testing is necessary depending on the program . Please submit proof of vaccination to To request a reasonable accommodation or exemption please get in touch with HR at the same email address. Its important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles along with a copy of their valid drivers license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations including drugs alcohol controlled substances within the past 24 months
• Reckless driving including hit and runs within the past 24 months
• At fault accidents resulting in fatality or serious injury within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individuals employment application and resume. See instructions on obtaining your driving record below:

driver positions driving is an essential job function and cannot be reasonably accommodated employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employees introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will . It is the supervisors responsibility to orient the employee and to communicate the expectations of the supervisor and SPY as well as to evaluate whether the employee has the necessary level of skill job knowledge motivation and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment performance and attitude may be terminated at any time during the introductory period. However completion of the introductory period does not change or alter the at-will employment status. Employees continue to have the right to terminate their employment/business relationship at any time with or without cause or notice and SPY has the same right. The organization in its sole discretion may change the job duties responsibilities and assignments of any position at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage 403b with agency contribution and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal state or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive addition the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application

Required Experience:

Manager