Field Service Technician (E-ONE)

Job Description

Job Description

Join our Team of Employee Owners!

Why work for a company when you can own it?

FRMA/Siewert Equipment, a Division of Cummins-Wagner, is seeking a Field Service Technician at our Oxford, MA location. Cummins-Wagner Company, Inc. is a 100% Employee-Owned company and leader in the distribution of industrial and mechanical equipment.

Job Title: Field Service Technician (E-ONE)

Department: FRMA Service

Location: Oxford, Massachusetts

Reports To: Service Supervisor

Job Overview:

The Field Service & Repair Technician (E-ONE) performs hands-on technical services primarily for Environment ONE (E-ONE) grinder pumps and pump stations. This position requires a motivated professional with a high degree of technical aptitude to provide both in-shop and field service to support Residential and Municipal customers throughout New England. Essential characteristics include good communication skills, customer service skills, teamwork, attention to detail, ability to work independently, flexibility to support after-hours services, and some travel.

Our most successful Field Service Technicians:

• Possess superior communication, analytical, and organizational skills
• Exhibit goal-oriented behaviors and time management principles
• Exude a customer-focused attitude
• Apply extensive attention to detail to all tasks
• Toggle between projects and responsibilities with ease
• Possess basic experience with computers and wireless communication devices preferred.
• Must be able to lift 50 lbs. unassisted and 100 lbs. assisted.
• Ability to read and interpret diagrams and schematics
• Ability to operate test/measuring equipment
• Possess experience working with residential or municipal customer
• Possess a High school diploma / GED equivalent
• Must be able to pass background and reference checks, as well as a drug test
• Must maintain an active driver’s license with a clean driving record

Scope of Responsibility

• Maintenance & repair services for E-ONE grinder pumps and pump stations
• New equipment start-up commissioning and training
• Prepare proper documentation for assigned work
• Provide and maintain common tools for assigned work
• Develop knowledge and expertise with all aspects of E-ONE pumps and pump stations
• Build and maintain positive relationships with customers, coworkers, and suppliers
• Maintain an organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicle
• Understand and adhere to all safety-related policies, rules, and guidelines
• On-Call rotation for after-hours service required
• Frequent day travel throughout New England with some overnight travel required
• Perform all other duties as assigned

Cummins-Wagner Competitive benefits package:

• Employee Stock Ownership Program
• Bonus Program
• Tuition and Certification Fee Assistance
• 401k Match
• Flexible Spending Account
• Comprehensive Health Insurance
• Life Insurance
• Short & Long-Term Disability Insurance

Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985.

Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you!

*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit .

Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.