Receptionist

Job Description

Job Description

BCForward is currently looking Receptionist in Tewksbury, MA 01876

Position Title: Receptionist

Location: Tewksbury, MA 01876

Expected Duration: 3+ months.

Position Description

• prepare correspondence forms files and reports for processing storage or forwarding using Excel and Word programs answer inquiries operate standard office equipment and perform related work as required.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

• Greet and assist members visiting the office in accordance with established procedures.
• File material in accordance with a prescribed classification system.
• Answer telephone calls provide routine information concerning agency services and redirects calls as needed in accordance with established procedures.
• Prepare standardized forms according to established procedures.
• Receive open date stamp investigate assign and distribute incoming mail messages packages etc. to appropriate individuals.
• Scan prepared documents into the Captiva system and index documents by envelope category document category and document type.
• Retrieve and distribute records from files or boxes such as correspondence applications verifications etc.
• Search and recover information from computer terminals in order to respond to inquiries or requests.
• Post information on such items as logs spreadsheets records or computer systems according to established procedures.
• Operate and provide instruction on the usage of standard office equipment such as copy machines postage machines fax machines computers such as PCs and Printers telephones mail openers TTY equipment.
• Review forms applications documents correspondence for accuracy and completeness.
• Provide information concerning such topics as meetings schedules appointments cancellations etc. to appropriate individuals either orally or in writing.
• Prepare and submit requisitions to maintain supply standards in accordance with established procedures.
• Compile data for office and/or agency reports.
• Provide inter and intra communications via the e-mail system.
• Operate specialized office equipment that requires manufacturer-training prior to use.
• Perform computer functions to create documents such as letters e-mail spreadsheets and charts lists and memoranda.
• Maintain and update daily activities logs for ongoing or completed work assignments in order to control daily assignments and workflow.
• Maintain supply inventory including assisting with ordering supplies.
• Operate a personal computer for both look up and data entry purposes.
• Aid in the development of production schedules performance standards quality controls methods procedures and operations regulations to assist clerical and operational procedures.
• Coordinate leave time breaks lunches coverage times and duty hours to ensure proper coverage.
• Ability to work in a team setting with team ownership of all assigned tasks.
• Perform other assigned duties as required.

QUALIFICATIONS REQUIRED AT HIRE List knowledges skills abilities

• Ability to understand and apply the laws rules policies and procedures governing assigned unit activities.
• Ability to read write and comprehend the English language
• Ability to use proper grammar punctuations and spelling.
• Ability to follow written and oral instructions.
• Ability to work accurately with names numbers codes and/or symbols.
• Ability to work with a computer comfortably with specific knowledge of Word and Excel programs.
• Ability to file material in accordance with standard filing procedures.
• Ability to maintain accurate records.
• Ability to communicate effectively in oral expression.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to handle a fast-paced front-facing environment.
• Ability to deal tactfully with others.
• Knowledge of clerical office practices and procedures including office record keeping office correspondence control the types and uses of office equipment and supplies and business letter preparation.
• Skill in operating general office machines and equipment such as photocopiers telephone systems postage meters calculators paging devices hand collators perforators electric staplers shredders or similar equipment.
• Ability to exercise sound judgement.
• Ability to lift a minimum of 35 pounds.

QUALIFICATIONS ACQUIRED ON JOB List knowledges skills abilities

• Knowledge of the laws rules policies and procedures governing assigned unit activities.
• Knowledge of the types and uses of agency forms.
• Knowledge of the proper telephone procedures for making and receiving agency calls.

MINIMUM ENTRANCE REQUIREMENT:

• Applicants must have at least A three years of full-time or equivalent part-time experience in office work or B any equivalent combination of the required experience and the substitutions below.

Substitutions:

• A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.
• A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.
• A diploma for completion of a one-year full-time or equivalent part-time program in a recognized non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.
• A diploma for completion of a two-year full-time or equivalent part-time program in a recognized non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.
• Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.