Account Manager - Boston, MA

Job Description

Job Description

Description:

About the Company

As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.

Be part of making a difference

At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work and show up for one another every day.

Role: Account Manager

Reports to: Regional Sales Director

FLSA: Exempt

Location: Boston, MA

Why this role is important at Genesee Scientific?

Our Account Managers are responsible for the sales of research products within a defined territory. You will develop and maintain effective customer relations, drive opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain sales experience with a rapidly growing company.

What will you do:

• Take ownership of territory to build and sustain strong customer relationships
• Manage pricing in territory to achieve financial targets
• Independently make decisions while leveraging available resources to fulfill customer, fostering seamless collaboration with cross functional teams
• Monitor competitor and industry activity, staying updated on new products/services and relevant customer information to integrate into the business plan
• Maintain detailed and timely activity logging in Salesforce, including customer interactions, opportunities, and pipeline management to ensure data accuracy and visibility
• Provide customers with updates on supply and price trends, aiding inventory management, and offer consultative support
• Deliver updates on supply and pricing trends while providing consultative support to customers on inventory planning
• Leverage Teams and Zoom for virtual demos and sales presentations to expand reach and optimize travel time
• Consistently represent Genesee Scientific in a positive, professional manner during all customer interactions

What you will bring:

• Bachelor’s degree in a relevant science field or equivalent experience
• 3+ years sales or research laboratory industry, or lab experience preferred
• Strong verbal and written communication, negotiation, and presentation skills with a proven ability to effectively deliver sales and marketing information that influences customer decision-making
• Able to work effectively both independently and as part of a team, with comfort conducting virtual sales presentations and product demonstrations via video conferencing platforms (Zoom, Teams)
• Proficient in Microsoft Office and Teams with working knowledge of Salesforce or similar CRM tools for data management and reporting
• Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization
• Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities

Physical Requirements: Perform the following tasks, with or without reasonable accommodation:

• Occasional lifting of promotional materials and product displays (up to 25 lbs.) during trade shows and events
• Ability to stand and walk for extended periods during customer visits, trade shows, and tabletop events
• Travel up to 25% within the territory, primarily by car, with occasional overnight travel
• Air travel required for regional and national trade shows, customer visits outside driving distance, and company meetings

At Genesee Scientific, you can have a good job that can grow into a great career. We offer:

• Training and professional growth initiatives, including comprehensive onboarding programs for new team members
• We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans
• Health care and well-being programs including medical, dental, vision, life, short- and long-term disability and employee assistance programs
• Paid time off including vacation, sick and 12 holidays

Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship.

Employment offers are subject to successful completion of a background check and pre-employment drug test. Genesee Scientific is proud to be an Equal Employment Opportunity employer.

We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.