General Manager

Worcester, MA

General Manager

The salary range is $55,000 to $115,000 annually.* Actual salary may vary based on factors such as geographic location, experience, education, and skill level. This position is also eligible for incentive pay based on performance.

A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership.

As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset management, customer growth and maintenance, revenue production, associate development and inventory control. Strong leadership skills combined with the ability to motivate and lead store associates are critical to success as an Aaron's Store General Manager.

Aaron's offers a supportive environment including ongoing training, professional development and an annual National Manager Meetings for our General Managers, as well as competitive bonus opportunities. Come see why the difference is personal at Aaron's, connect with us today!

What You’ll Do

Store Operations

  • Manage the store to achieve planned growth and profit goals
  • Accurately report financial measures and transactions
  • Manage inventory supply to ensure adequate availability of merchandise at all times
  • Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
  • Ensure the protection of store assets and reconcile inventories weekly
  • Ensure that all company vehicles are maintained within safe operating standards
  • Ensure accurate and timely bank deposits
  • Ensure all returned merchandise is certified, reclassified and priced

Manage Associates

  • Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
  • Schedule associate coverage to ensure published hours of store operations are met

Customer Care and Service

  • Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
  • Personal responsibility for management of all renewal activity
  • Personally authorize all returns with a focus on customer relationship and ownership
  • Ensure execution of all customer service programs, company guidelines and policies

What You’ll Need

  • Proven demonstration of strong leadership, communication and interpersonal skills
  • High level of energy
  • Maintain professional appearance
  • A history of demonstrated selling skills
  • Effective organizational skills
  • Proven managerial skills
  • Safe driving skills and the ability to legally operate the Company Truck
  • All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

  • Paid time off, including vacation days, sick days, and holidays

  • Medical, dental and vision insurance

  • 401(k) plan with contribution matching

* Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

**Benefits vary based on FT and PT employment status.

C1854 - Worcester Grafton

Worcester

MA

Posted 2026-04-15

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