Property Manager (High End Luxury Residential)

Property Manager (High End Luxury Residential - Single Family)

Location : Remote within the United States - Boston, MA or Salt Lake City, UT

The Property Manager will be responsible for leading the operations and financial management of a mixed portfolio of seven properties across multiple states (mix of luxury residential and some commercial), including two undergoing major remodeling. This role demands exceptional organizational, negotiation, and project oversight skills, coupled with a keen attention to financial details and a strong ability to proactively manage both day-to-day operations and long-term value creation initiatives. You will serve as the owner's key point of contact for all property-related activities, ensuring optimal performance and project success.

Essential Duties:

Property & Project Management

• Manage all aspects of property operations across residential and commercial assets, ensuring the highest standards of service, maintenance, and tenant satisfaction.

• Lead oversight of ongoing property projects, including renovations and capital improvements, with responsibility for timeline management, budget tracking, and contractor coordination.

• Maintain constant visibility into all work orders, property issues, and project milestones to ensure seamless execution.

Financial Oversight

• Review, approve, and manage all payments, purchase orders, and invoices with comprehensive visibility across the portfolio.

• Maintain detailed financial records, including budgets, expenditures, receipts, and vendor payments, while collaborating cross-functionally with accounting teams for proper organization and filing.

• Track project and property budgets in real time, preparing regular financial and operational reports for ownership.

Reporting & Administrative Tasks

• Generate simple reports on asset status, lease timelines, and sustainability data using templates and tools provided.

• Keep digital files and documentation organized and accessible, including lease agreements and compliance records.

• Send recurring reports to customers, following established schedules and customer needs.

Vendor and Contract Management

• Negotiate, execute, and monitor vendor and service contracts, ensuring compliance with all terms and service level agreements.

• Actively engage with vendors and contractors to secure refunds, credits, or remediation when necessary to protect project and property interests.

• Manage vendor databases and renewal schedules, proactively initiating renegotiations to optimize service and cost efficiencies.

Onsite and Local Coordination

• Conduct local tasks as needed, including pick-ups, drop-offs, onsite meetings with contractors, inspections, and material deliveries.

• Serve as the key onsite representative for ownership when managing in-person project milestones or property needs.

• Oversee the full life cycle of design and construction from schematic design through final build out.

Compliance and Reporting

• Ensure full regulatory compliance across all properties and projects, staying ahead of local codes, permitting, and documentation requirements.

Education & Experience:

• Education:

• Bachelor’s degree in Business, Real Estate, Finance, or a related field preferred.

• Experience:

• Minimum of 5+ years of hands-on property management experience with portfolios including both commercial and residential assets, with a focus on high end residential .

• Experience managing multiple high-end (several MM$ budgets with high end finishes) remodels or new builds (strongly preferred).

• Strong knowledge of construction methods, materials, and building codes is a plus.

• Ability to travel to properties local to the Boston and/or Salt Lake City area.

• Property Management Experience:

• A strong background in property management is required.

• Project Management Experience:

• Prior experience in project management (especially construction, renovations, finish schedules, or capital projects) and Interior Design is highly preferred.

• Certifications (preferred):

• CPM (Certified Property Manager),

• ARM (Accredited Residential Manager),

• Other equivalent credentials.

• Technical Skills:

• Strong proficiency in property management software and Microsoft Office Suite (especially Excel and Outlook).

• Familiarity with project management tools and budgeting systems is highly desirable. Currently the Company utilizes Notion.

• Ability to read and interpret architectural plans; intermediate proficiency in CAD is a plus.

• Personal Attributes:

• Exceptional negotiation, leadership, and communication skills.

• Highly organized, detail-oriented, and adept at multitasking across a fast-paced environment.

• Ownership mentality with a proactive approach to solving problems and optimizing property performance.