Hyper Wellness Representative
Restore Hyper Wellness
Hyper Wellness Representative
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Key Roles of a Restore Hyper Wellness Representative
Greeting clients and assisting them with Restore’s wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients – this involves completing medical waivers and creating profiles in our point-of-sale system
Conducting tours and selling service packages and memberships
Educating clients on Restore services, including medical benefits, precautions, and at-home care
Performing opening and closing procedures
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services
Lead on the floor and embody Restore’s core values
Assist the management team with store marketing and community outreach
Assist the management team with the onboarding of new Hyper Wellness Representatives, including on the job training and shadowing
Assist the management team with organizing and conducting in store and offsite events
Assist the management team with social media outreach and management
Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for their contributions
Qualities You Need to Succeed as a Restore Lead Hyper Wellness Representative
You’re passionate about health and wellness
You have at least one year of customer service experience in a retail environment. Hot tip – While Restore is technically a retail operation, we don’t have a retail vibe
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field
Benefits of Joining Restore
A competitive salary
Complimentary and discounted access to Restore’s innovative wellness services
Vacation time
Sick Time
Medical, Dental & vision insurance
Flexible fitness reimbursement
The knowledge that you’re making a positive impact on people’s lives every day
Discounted services
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