Sales Representative - Food Service Segment

WestRock Company
Wakefield, MA
Opportunity Summary: The Food Service Sales Representative is responsible for successfully managing existing customer accounts and establishing new opportunities to achieve annual sales objectives. The Food Service Sales Representative manages current customer relationships, prospecting and engaging new customers. The Food Service Sales Representative partners with management to complete budget planning, working with the Area Operations teams to understand and sell open machine capacity and value-added services, and supports cross-functional teams to ensure sales strategy execution. How you will impact Smurfit Westrock: * Define overall account vision, \u2018Play to Win\u2019 and account growth plan for targeted customers by aligning market trends and customer needs with Smurfit Westrock solutions * Identify pricing dynamics within accounts to inform Smurfit Westrock commercial decisions * Effectively articulate sales vision and strategy to identify leads on new opportunities, manage prospects and develop a robust sales pipeline * Meet or exceed individual budgeted and volume sales goals to contribute to the organization\u2019s annual targets objectives * Effective utilization of CRM system (Salesforce.com) to manage opportunities & pipeline on a consistent basis * Ability to navigate within customers organizational structure and build relationships at multiple levels * Manage contractual relationships and negotiate multi-year contracts * Deliver results by executing on weekly, monthly, quarterly, and annual sales targets * Drive Commercial Excellence to exceed Area volume and profit goals through new account development within targeted segments, growth in existing accounts, margin improvement plans and enterprise sales support * Utilize internal resources to leverage knowledge of market trends and competition * Monitor profitability levels to track progress against budgeted targets and analyze monthly financial summaries * Understand market dynamics and business drivers that define long-term commercial strategies and have an impact on Area and develop strategies to reach company objectives * Develop working relationships with other Smurfit Westrock facilities to create opportunities for additional revenue streams across the enterprise capabilities * Seek and qualify prospective customers in accordance with Sales strategy * Collaborate with cross-functional teams to ensure effective execution of the overall Sales strategy * Collaborate with cross-functional teams to identify value add opportunities to improve margins * Manage customer engagement through the sales lifecycle to ensure contractual obligations are met and to enable customer satisfaction What you need to succeed: * Bachelor\u2019s degree preferred * 2-5+ years of business-to-business (B2B) Sales experience (Manufacturing/service industry preferred) * Related experience in sales execution and pipeline management * Ability to drive results by influencing others within different functions * Ability to create and deliver engaging presentations to internal and external audiences * Demonstrated sales competence and financial acumen * Microsoft Office - Excel, Outlook * Experience with Salesforce.com * Reporting tools such as Power BI, QlikView What we offer: * Corporate culture based on integrity, respect, accountability and excellence * Comprehensive training with numerous learning and development opportunities * An attractive salary reflecting skills, competencies and potential * A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Posted 2025-12-10

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