HR Coordinator

HR Coordinator

Wash Cycle Laundry is a rapidly growing social enterprise and commercial laundry service serving B2B clients in Boston and Philadelphia area. Founded in 2010 with a triple bottom line mission to create a launching pad into upwardly mobile careers for vulnerable adults and to prove that bikes could be viable alternatives to trucks for urban deliveries - we've grown to a company of over 100 employees with some serious industrial laundry equipment, evolving business process, and a desire to be the most data-driven, technology-enabled laundry company in the US.

Our factory staff come from many different backgrounds and speak many languages, especially English, Spanish and Portuguese, and about 70% of our staff speak Spanish as their primary language. We have built a bilingual admin team that can communicate with our staff in their preferred languages, and many of our management staff are also bilingual. Together, we make up a warm, open, inviting, and surprisingly global team.

Position Overview

We are seeking an organized and compassionate HR Coordinator to manage the day-to-day administrative operations of our Human Resources department. This role is essential to maintaining smooth HR operations and providing excellent support to our diverse team of employees. The ideal candidate will thrive in managing multiple priorities, demonstrate cultural awareness, and share our passion for supporting workers in a social impact environment.

Responsibilities

Employee Onboarding & Training:

• Process all new hire paperwork, ensuring accurate completion of I-9 forms, E-Verify submissions, tax documents, and company-specific documentation

• Conduct new employee introductory training sessions, covering company policies, safety procedures, and workplace expectations

• Coordinate with department managers to ensure smooth integration of new team members

• Maintain new hire files and ensure all documentation meets compliance requirements

  Time & Attendance Management:

• Review, approve, and correct employee timesheets

• Investigate and resolve timesheet discrepancies in collaboration with supervisors

• Process time-off requests and maintain accurate PTO records

• Ensure compliance with local labor laws regarding hours worked, breaks, and overtime

  Scheduling & Workforce Management:

• Create and maintain weekly schedules for hourly production staff

• Coordinate schedule changes and shift coverage to meet production demands

• Process scheduling requests while balancing operational needs

• Communicate schedule updates clearly across our multilingual workforce

  Employee Relations & Support:

• Serve as the first point of contact for all employee HR inquiries and requests

• Provide guidance on company policies, benefits, and procedures

• Assist employees with benefits enrollment and questions

• Assist in incident reporting and investigations

• Help resolve minor workplace concerns and escalate complex issues as appropriate

• Support communication across language barriers to ensure all employees receive necessary information

  Payroll Support

• Support payroll processing by providing accurate time and attendance data

• Track and document all corrections and additions to weekly payroll drafts

• Collaborate with payroll team to ensure accurate and timely wage payments

• Maintain detailed records of payroll adjustments and communicate changes to appropriate parties

  Administrative Duties

• Maintain accurate and confidential employee records in HRIS and filing systems

• Prepare HR reports and metrics as needed

• Assist with workers' compensation claims and documentation

• Coordinate with external vendors for benefits administration and other HR services

  Employee Engagement & Events

• Assist with planning and coordinating employee appreciation events and recognition programs

• Help organize and schedule employee training sessions and professional development opportunities

• Support the coordination of team-building activities and company celebrations

• Maintain training records and track employee participation in required programs

• Assist with new employee orientation logistics and welcome activities

  Compliance & Documentation

• Ensure all HR practices comply with federal, state, and local employment laws

• Maintain required workplace postings in appropriate languages

• Assist with unemployment claims and employment verifications

• Support audit preparations and provide necessary documentation

  Inventory

• Conduct a weekly inventory to track the quantity of items in stock

• Submit a material request in the ERP if any items are needed.

• Create the purchase order after receiving approval.

• Generate the purchase receipts

Preferred Qualifications

• Bilingual capabilities (Spanish/English required; other languages valued)

• Experience working in diverse, multicultural environments

• Knowledge of employment law and HR compliance requirements

• Experience with hourly workforce scheduling

• Familiarity with social enterprise or mission-driven organizations

Key Competencies

• Cultural Awareness: Works respectfully and effectively with people from diverse backgrounds and experiences

• Problem-Solving: Addresses routine issues independently while knowing when to escalate

• Organization: Successfully manages multiple priorities and meets deadlines consistently

• Communication: Clear verbal and written communication, with patience for language barriers

• Empathy: Genuine care for employee wellbeing and commitment to fair treatment

• Adaptability: Flexibility to adjust to changing priorities in a dynamic work environment

• Technology Skills: Comfortable learning new systems and software platforms

• 100% in person at an industrial laundry facility (9am - 5pm)

• Regular interaction with production floor employees

• Standard business hours with occasional early morning or evening availability required

• May require standing, walking, and moving throughout the facility

Annual Salary: $50,000 - $60,000

Starting date: 22nd September 2025

About Wash Cycle Laundry

Wash Cycle Laundry was founded in 2010. We provide commercial and hotel laundry services to everybody from owner-operated hair salons to global airline and hotel brands. We serve amazing businesses in Boston and Philadelphia .

Wash Cycle Laundry is a CORI-friendly, equal opportunity employer and is dedicated to second-chance hiring . Since the business began, we have consistently recruited, hired, and promoted individuals with a background of incarceration, justice system involvement, homelessness, recovery from substance use, use of public benefits, and other significant sources of life disruption.

We look forward to reading your application!

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Sobre Wash Cycle Laundry

Wash Cycle Laundry fue fundada en el 2010 como un servicio de lavandería y alquiler de lencería hotelera y comercial. Brindamos servicios de lavandería comercial y hotelera a muchas empresas, desde salones de belleza operados por propietarios hasta marcas globales de aerolíneas y hoteles. Brindamos servicios a empresas increíbles en Boston y Filadelfia .

Wash Cycle Laundry es un empleador compatible con CORI que ofrece igualdad de oportunidades y se dedica a la contratación de segunda oportunidad . Desde que nuestra empresa inició, hemos reclutado, contratado y promovido constantemente a personas con antecedentes de encarcelamiento, presencia en el sistema judicial, personas sin hogar, personas en recuperación del uso de sustancias, uso pasado de asistencia financiera por parte del estado y/o cualquier otras situaciones significativas que han podido interrumpir o afectado sus vidas.