Medical Assistant

Salem Hospital NSMC
Northampton, MA

Medical Assistant

Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally and at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion.

We are seeking a full-time, 40-hour Medical Assistant to support our specialty onsite, weekdays. This role will predominantly be based out of the following office: 22 Atwood Drive Northampton, MA. However, employees must be able and willing to commute to any of our 3 locations in the Northampton/Amherst area (for training/precepting purposes) or during times of fluctuating staffing shortages (for cross-coverage purposes). The schedule for this position is 4, 10-hour days per week, 7:30am to 6:00pm with either Wednesday or Thursday off!

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team with rotating provider coverage. Responsibilities include:

  • Ensuring efficient patient flow through the office
  • Assisting during office visits (rooming, examinations, procedures, and treatments as directed)
  • Performing clinically appropriate tasks related patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
  • Maintaining neat, clean, and safe patient care areas
  • Interacting with patients and their families in a professional, friendly manner consistent with their needs

Qualifications:

Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Licenses and Credentials: Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience: Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities:

  • Strong interpersonal and communication skills are essential for success in this position.
  • Ability to prioritize tasks in complex and busy environments.
  • Accuracy and attention to detail.
  • Comply with all local, state, and federal privacy and confidentiality rules and regulations.
  • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
  • Comprehensive knowledge of medical terminology, procedures, and protocols.
  • Proficiency in electronic health record (EHR) systems and medical office software.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Managing one's own time and the time of others.

Additional Job Details:

Remote Type: Onsite

Work Location: 22 Atwood Drive

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

EEO Statement: Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 2026-03-15

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