Apartment Maintenance Technician II

Windsor Communities
Medford, MA
Service Technician II | Windsor Mystic River

Windsor Mystic River is a mid-rise apartment complex with 350 units.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.

Hourly: Starting at $24.02 - $30.03 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $49,961 - $62,462.

Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.

Total Annual Starting Compensation Potential

$51,561 ($49,961 base + $1,600 bonus)

$64,062 ($62,462 base + $1,600 bonus)

Key Responsibilities

  • General Maintenance: Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
  • Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
  • Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
  • Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
  • Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
  • Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
  • Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
  • Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
  • Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture.  Interact professionally with contractors, vendors, and suppliers.
  • Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits

  • 40% housing discount eligible at a Windsor Community.
  • Quarterly performance bonuses.
  • Annual PTO including:
    • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
    • Bi-annual regional sales, service, and performance awards.
    • Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.

    For more information, visit: Benefits!

    Your Skills & Experience
  • Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • Experience:
    • Minimum of 2 years of experience in apartment maintenance or a related field.
    • Proficient in using hand and power tools.
    • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
    • Excellent problem-solving skills and attention to detail.
    • Ability to work independently and as part of a team.
    • Excellent communication and interpersonal skills.
    • Experience and ability using smart devices and property management software.
    • EPA Type II preferred or ability to become certified within 90 days of start date.
    • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
  • Physical Requirements:
    • Ability to lift and carry up to 50 pounds.
    • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!

E-Verify

Windsor Property Management Company is an Equal Opportunity Employer.
Posted 2025-11-06

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