Hotel Operations - General Manager - TownePlace Suites, Westport, MA

Lafrance Hospitality is seeking a talented and experienced General Manager to join our team at the TownePlace Suites, Westport, MA.

At Lafrance Hospitality , we have over 75 years of expertise in the hospitality industry and currently operate 17 select service hotels with numerous brand affiliations. We are dedicated to working with our General Managers to achieve success and provide exceptional experiences for our guests.

As the General Manager of TownePlace Suites, Westport, MA you will play a critical role in leading the success of the property. You will be responsible for implementing strategies and initiatives to enhance the property's vision and position it effectively in the market. Your focus will be on driving revenue, ensuring financial performance, and delivering exceptional guest service.

We are looking for an individual with prior general management experience in a focused or full-service hotel environment. You should have a proven track record of success in hiring, training, and motivating a team to deliver the highest level of guest service and employee retention. Additionally, you should have experience in strategic marketing planning, sales leadership, and budget management.

Keywords: general manager, hotel general manager, hotel manager, operations manager, guest service manager

Requirements

• Prior General Management experience in a focused or full-service hotel environment
• Prior Brand Experience Strongly Preferred- MARRIOTT
• Ability to hire, train, and motivate a team to achieve exceptional guest service and employee retention
• Experience in developing and executing strategic marketing plans
• Strong sales leadership skills and ability to actively participate in sales efforts
• Proven ability to create and execute the hotel's annual operating budget
• Command of P&L management, forecasting, and STR analysis
• Knowledge and experience in managing all disciplines of the hotel including sales, front office, housekeeping, and maintenance
• Excellent communication and interpersonal skills
• Passion for hospitality and delivering exceptional guest service

Benefits

• Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
• DailyPay - Get paid any day!
• Exciting Bonus Program
• Tuition Reimbursement
• An Annual Review Program
• Enjoy Extensive Brand Wide Hotel Room Discounts
• Additional Company Wide Hotel Room Discount Program
• Engage in Fun Company Events & Group Activities
• Mentorship Opportunities Available
• Ample Room for Growth