LEARNING FACILITATOR, Questrom Online MBA

The Online MBA (OMBA) program at Boston University's Questrom School of Business is an innovative program to bring an integrated graduate business curriculum to a global learning community at scale. With a global population of learners, and enrollment exceeding 1700 online MBA students by), the Learning Facilitator is a critical and valuable member of the teaching team. As a result, the successful Learning Facilitator will need to possess a willingness and aptitude to effectively work in a fast-pace virtual enrollment (regardless of time zone or location) with students, faculty and staff positioned across multiple geographies. We seek a candidate who is passionate about delivering a stellar online education experience and a student-centric approach to join our growing Online MBA team! The Learning Facilitator is a valued member of the teaching team and will work closely with the faculty to manage the delivery of that content and serve as the main academic touchpoint for the students in the online module. Please note: This position will begin on July 1, 2026

Required Skills

Must possess a conferred master's degree (e.g. MBA, MBA equivalent or related advanced management credential). A business-related graduate degree is preferred.

• 5+ years of experience in a delivery role such as teaching, or project/ program/product management.
• Must be self-motivated with a start-up mindset towards continuous improvement.
• Excellent interpersonal and customer support skills.
• A collaborative, solution-oriented team player with a demonstrated track record of transparency and proactivity in meeting organizational goals.
• An effective communicator who is open to giving and receiving constructive feedback.
• Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies.
• Experience working with multiple constituencies (I.e. faculty, students, colleagues, and third-party vendors).
• Experience managing competing priorities.
• Must be familiar with business concepts including but not limited to managerial economics, leadership, finance, ethics, data analysis, innovation, organizational behavior, risk, operations, etc. and be willing to learn to be able to effectively assist students with course content. (The subject-matter requirement may vary depending on the Mod.)
• Adaptable and comfortable working in a fluid environment.
• Ability and desire to mentor or coach peers and even other teams if required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.