Mental Health Worker II

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The Erich Lindemann Mental Health Center is looking for a motivated Mental Health Worker II for the Lindemann Inn Shelter. The selected candidate will join a diverse and dynamic team to provide direct care and support to shelter guests and to foster a compassionate, safe and therapeutic environment within the shelter. The ideal candidate has experience working with clients with serious, persistent mental illness, substance abuse and/or who have experienced homelessness. The selected candidate must be flexible and able to work collaboratively with shelter guests and other staff in a challenging environment.

The Lindemann Inn is an emergency homeless shelter for clients of the Department of Mental Health consisting of a 60-bed CoEd Unit and a 20-bed Women's Unit and located inside the Erich Lindemann Mental Health Center. The Lindemann Inn is committed to promoting the independence and self-determination of those we serve as a step toward successful transition to permanent housing.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Assists, instructs and supervises clients in the Lindemann Inn with their ADL skills (i.e. showers, meals, laundry, housekeeping, etc.)
• Provides, participates and supervises recreational activities for the clients.
• Meets with clients upon admission to the shelter, explains and answers any questions regarding the shelter rules and expectations.
• Provides administrative and clerical support to maintain basic shelter operations as needed.
• Administers medication and completes all medication-related tasks as needed (extensive training and certification in medication administration is provided).
• Assesses and responds with an appropriate and effective therapeutic intervention to clients in crisis.
• Maintains a clean, safe and comfortable environment for shelter guests and staff.
• Assists with orienting and acts as role model for new staff.

Required Qualifications:

• Ability to follow written and oral instructions and to gather information through observing and questioning individuals.
• Talent for communicating effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Skilled in interaction with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.
• Capacity to work in a team setting and in group situations.
• Committed to professional growth and development.
• Ability to lift and carry heavy objects or persons.
• Maintains up to date CPR certification.
• MAP Certification: In accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within 6 months of entering the position or 3 examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program.

Preferred Qualifications:

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Driver's license.
• MAP Certified
• CPR Certified
• Given the population served, bilingual or multilingual fluency.

Please Note: This is a full time (40 hours) position on multi shifts, 1st shift (6:45AM-3:15PM), Saturday and Sunday; then 2nd shift (2:45 PM to 11:15PM), Day off are Wednesday and Thursday

DMH Mission Statement: The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800-510-4122 Ext. #2.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) one year of full-time or equivalent part-time experience in providing direct care service to the mentally ill, emotionally or physically handicapped, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree or higher with a major in psychology, human services, mental health or retardation may be substituted for the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Mental Health Worker II Primary Location : United States-Massachusetts-Boston-25 Staniford Street Job : Direct Care Agency : Department of Mental Health Schedule : Full-time Shift : Multiple Job Posting : Dec 15, 2025, 1:08:18 PM Number of Openings : 1 Salary : 45,900.66 - 59,273.76 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert/[email protected] - 6173488473 Bargaining Unit : 02-AFSCME - Service/Institutional Confidential : No Potentially Eligible for a Hybrid Work Schedule : No