BDC Agent
Job Description
Job Description
Description of the role
We are seeking a motivated BDC Agent to join Ford of Greenfield in Greenfield, MA. In this role, you will be responsible for effectively communicating with customers to set appointments and answer inquiries.
Responsibilities- Handle customer inquiries via phone, email, and chat
- Set appointments for customers to visit our dealership
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction
- Excellent communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Previous customer service experience is a plus
- Proficiency in Microsoft Office suite
- Competitive compensation at $17.50 per hour base pay PLUS generous bonus plan
- Employee discount on vehicles, parts, service, and collision repair.
- Opportunity for advancement within the company
- Health insurance benefits
- 401k retirement plan
- Paid time off
Ford & Toyota of Greenfield is a well-established dealership serving the Greenfield, MA community for over 30 years. We pride ourselves on providing exceptional customer service and a wide selection of quality vehicles.
Recommended Jobs
EH&S Coordinator
Job Description Job Description Job Summary: Dynisco is seeking a dedicated and proactive Environmental Health and Safety (EHS) Coordinator to join our team in Franklin, MA. The ideal candidat…
Assistant to External Operations Manager
Job Description Job Description POSTING DATE: July 23, 2025 POSITION TITLE: Assistant to External Operations Manager SALARY RANGE: $65,000 - $82,000 STATUS: MANAGEMENT The Assistant…
Retail Sales Associate-Chicopee Marketplace
Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of…
Assistant/Associate Professor Pediatric Infectious Diseases
Position Title: Assistant/Associate Professor Pediatric Infectious Diseases Boston University Chobanian & Avedisian School of Medicine Join today and help us achieve our Vision 2030 to make …
Sales Supervisor - Part Time
Job Description Job Description At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevati…
Subaru Automotive Technician
Job Description Job Description North Reading Subaru is a fast paced, family owned company that is looking to add to it's service team. We are looking for individuals interested on working on Ne…
Part-time Content Specialists (AP Chemistry & AP Calculus)
Job Description Job Description About Mass Insight Mass Insight Education & Research is a Boston-based nonprofit serving schools and students nationwide. We partner with states, districts, sch…
Construction and Design Professionals Litigation Attorney
Job Description Job Description Roles and Responsibilities: Independently manage a litigation caseload from inception through trial. Conduct discovery, depositions, hearings, and motion pra…
Inspector- MEP
Job Description Job Description Salary: The pay is commensurate with experience ABOUT THE ORGANIZATION AEIS is a premier engineering inspection services and construction materials testing c…