Collections Specialist
The Collections Specialist is responsible for overseeing the collections of commercial, residential and consumer loans. ESSENTIAL FUNCTIONS:
- Manage the collection activities for commercial, consumer and residential loans by reviewing the past due reports/contacting borrowers
- Coordinate collections efforts with Commercial Loan Officers for commercial past due loans
- Maintain accurate records of all collection efforts and customer contacts.
- Adhere to regulatory and compliance guidelines in place associated with collections
- Assist in audits for the commercial, residential and consumer areas associated with collections and other areas as needed
- Monitor upcoming maturities and matured loans for payment processing
- Monitor daily maintenance reports from the core system for accuracy
- Monitor Bankruptcy tracking for consumer and commercial loans
- Assist with customer inquiries as needed
- 1-3 years’ experience in the lending area of a bank
- Business Degree or related field preferred
- Proficient with computers
- Excellent communication, interpersonal, and organizational skills
- Ability to prioritize workflow and succeed in a multitasking environment
- Ability to work independently and within a team
About Northern Bank & Trust Company
Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).
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