Digital Production & Content Associate

Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.

Job Description

COORDINATES WITH

Public Engagement; Resource Development; Policy and Practice staff and digital agencies

PURPOSE OF THE POSITION

Identify compelling stories from across the confederation that can be used across digital mediums to raise awareness of Oxfam’s work and engage supporters to fight inequality to end poverty and injustice. Manage coordination of written and visual content and storytelling narratives to support channel managers. Conceptualize and create written and visual content for social media that advance Oxfam’s social media branding and strategic goals. Manage organizational Asana email calendar based on input from consultants and colleagues.

PRIMARY RESPONSIBILITIES

• Coordinate the content needed for Oxfam America’s email, website promotions, organic social media, and paid media programs. This includes assessing content needs; identifying compelling stories; and communicating requests clearly to the appropriate content gatherers, in close collaboration with digital team and agency.
• In collaboration with digital team, content and design team, and campaigns teams, create impactful stories and content for use across social media platforms to advance the organization’s social media goals Run content through review processes to ensure all public-facing materials meet Oxfam’s high standards for branding, messaging, and factchecking.
• Craft digital-first, short-form messaging and calls-to-action from long-form media publications, including raw content from country teams, reports, and complex research for digital fundraising, campaign, and rapid response moments.
• Monitor social media comments and response to community messages.
• Track social media metrics and performance to inform future social media content.
• Draft website promotions and calls to action to ensure the Oxfam America website appears relevant to visitors and helps recruit new supporters and raise revenue for the organization.
• Set up projects and assign tasks and deadlines to staff and consultants using Asana project management tool to support digital team planning and projects.
• Manage the organizational Asana calendar of emails including fielding incoming requests, coordinating with digital agency and team members, updating Asana calendar, and communicating back with stakeholders.
• Coordinate with public engagement; resource development, campaigns, and policy team; and other digital team members to ensure effective implementation of digital strategies across channels. Join campaign and other coordination calls to represent digital content needs for our channels.
• As needed, track data related to digital branding, fundraising, and advocacy efforts to assist in performance analysis and reporting.
• Assist in other digital team tasks as needed to raise awareness about Oxfam America, our work, and campaigns and engage supporters in our work.

POSITION EXPECTATIONS

• Will stay abreast of professional standards, trends, and demands for these sets of responsibilities affecting this set of responsibilities, demonstrating continuous learning of the field.
• Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect and will be familiar with and committed to Oxfam mission, values, and goals.
• Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.
• Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners, and the communities we serve.
• Occasional domestic travel
• Passion for communication as a means to fight Inequality to end poverty and injustice.

Qualifications

EDUCATION

• Some college or advanced studies preferred, including certifications in related field(s), or a combination of education and experience.

EXPERIENCE AND CORE COMPETENCIES

• Minimum 3 years of experience developing creative, digital content and stories specifically for social media channels that achieve organizational goals. Experience creating content for other digital channels a plus.
• Strong project management skills and experience using project management software, preferably Asana.
• Strong writing skills and experience developing compelling content that drives engagement.
• Strategically creative with good visual design aesthetic.
• Ability to distill complex issues into simple messages that resonate with diverse audiences.
• Working knowledge of Photoshop and Canva.
• Strong organizational skills, able to prioritize workload and multi-task.
• Ability to work effectively in a fast-paced environment and under pressure.
• Ability to communicate technical information to non-technical staff.
• Accuracy and strong attention to detail.
• Strong oral and written communications skills.
• Collaborative work style to effectively work within cross functional teams to deliver high-quality digital communications on schedule.

PREFERRED

QUALIFICATIONS

• Knowledge of and experience with communicating social justice issues for awareness-building, advocacy, and/or fundraising.

Additional Information

Oxfam America is a Gender Just organization and an equal opportunity employer. We have a zero tolerance policy for any sexual harassment, exploitation, and/or abuse. We welcome all persons to apply and do not discriminate. We take measures to prevent discrimination against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish