ED Unit Service Technician Faulkner

Mass General Brigham
Jamaica Plain, MA

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Schedule: ED Unit Service Technician 36 Hour Nights. 7pm - 7am. Every Other Weekend and Holiday Rotation.

Job Summary

Job Description Summary
Summary

The Unit Service Technician provides a broad range of care and services to Patients including but not to limited to EKG phlebotomy equipment cleaning and stocking of rooms under the supervision of a licensed nurse. The Unit Service Technician performs a wide range of secretarial duties including but not limited to organizing paperwork answering the phone paging and receiving of ED patients into electronic medical record. The Unit Service Technician will perform 1:1 sitting when necessary. The Unit Service Technician of the ED will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice.

Grade: 135

About Brigham and Womens Faulkner Hospital Brigham and Womens Faulkner Hospital an affiliate of Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham we believe in equal access to quality care employment and advancement opportunities encompassing the full spectrum of human diversity: race gender identity sexual orientation ability religion ethnicity national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Brigham and Womens Faulkner Hospital is a 171- bed non-profit community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900 Brigham and Womens Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Womens Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center a recognition that fewer than nine percent of all US hospitals receive. At Brigham and Womens Faulkner Hospital we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers our patients and those we may never meet are at the center of everything we do. If youre looking for more than a career join Brigham and Womens Faulkner Hospital. Our patients call it better care. Our employees call it home.

Qualifications

Education
High School Diploma or Equivalent

Can this role accept experience in lieu of a degree

Licenses and Credentials
Basic Life Support BLS - Generic - HR Only required and Certified Nurse Aide CNA - State Specific Certification Board required or Emergency Medical Technician EMT License - Generic - HR Only required

Experience
ED: experience as a medical technician or patient care assistant in an Emergency setting preferred ICU: 1 year experience as a medical technician or patient care assistant preferred OPIC Perioperative IV Therapy: experience as a medical technician or patient care assistant preferred

Knowledge Skills and Abilities
- ED: Staff adheres to all C.A.R.E. Standards Must be able to work in a fast paced often stressful environment. Must have good communication skills. Must have the ability to set and reset priorities. Must have excellent customer service skills. Ability to work in a fast passed critical care environment.

Additional Job Details (if applicable)

Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$18.99 - $28.21/Hourly

Grade

SF1135

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Required Experience:

IC

Posted 2025-11-20

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