ServiceNow Technical Consultant — CMDB / CSDM
ServiceNow Technical Consultant — CMDB / CSDM
Contract | Remote | Long-Term
Job Details
- Location: Remote
- Contract Duration: April 12 – September 26
- Hours: 256 total hours
- Rate: $150/hr USD
- Language: English
- Work Authorization: Required
About the Role
We are hiring on behalf of a client for an expert-level ServiceNow Technical Consultant specialising in CMDB and Common Service Data Model (CSDM). The role spans a multi-month engagement involving configuration, client workshops, solution demonstrations, and advisory support.
This is both a technical and consultative role — the candidate must be equally comfortable configuring CMDB components and advising client stakeholders on CSDM adoption and best practices.
Key Responsibilities
- Configure CI subscribing functionality, CMDB class structures, and CI relationship types
- Set up CI lifecycle management and CI identification and reconciliation
- Configure forms to include lifecycle attributes for principal CI classes
- Enable lifecycle stage and status sync across Asset, CI, and IBI tables
- Provide a comprehensive overview of CSDM including terminology, model, mapping, and use cases
- Advise on ownership and maintenance of CSDM entities and data foundations capabilities
- Lead and support client workshop sessions and solution demonstrations
- Refine user stories and provide ongoing advisory support throughout the engagement
Requirements
- Expert-level experience with ServiceNow CMDB and CSDM
- Hands-on configuration experience across CI classes, relationships, lifecycle management, and reconciliation
- Strong understanding of Common Service Data Model principles and application
- Proven experience running client workshops and presenting solution designs
- Ability to operate in both a technical and advisory capacity
- Work authorization required for this engagement
- Active ServiceNow certification preferred
How to Apply
If you meet the requirements above and are open to this opportunity, please send your CV and a brief note on your availability to connect. All applications are treated with full confidentiality.
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