Order Processing & Data Entry Specialist

Now Hiring Order Processing & Data Entry Specialist!
Location: Agawam, MA
Pay Rate: $20 – $22 per hour
Schedule: Monday- Friday 8:00am to 4:30pm

Who We Are:
At CG Family Foods, our purpose is simple: Creating Food People Love! We specialize in elevated, savory baked meals that bring comfort and quality to families everywhere. As a third-generation, family-owned company, we believe in building a workplace where people feel valued and supported.

Our Core Values:

• Value each other and the work we do
• Be willing to adapt and have a can-do attitude
• Be a dependable team player

If you share these values and thrive in a detail-oriented, collaborative environment, we’d love to hear from you.

Compensation & Benefits:

• Paid Time Off (PTO): Two weeks (10 days) per year
• Medical Insurance: Comprehensive medical plan
• Dental Insurance: Available at the employee’s expense
• Life Insurance: One year’s gross annual pay (100% company-funded)
• Supplemental Insurance: Available at the employee’s expense
• Retirement: 401(k) eligibility after one year of service, with a company match up to 4%
• Company Holidays: Nine paid holidays annually

What You’ll Do:
In this role, you’ll be responsible for ensuring accuracy and efficiency in order processing, ERP data entry, and supplier coordination. You’ll play a critical part in keeping operations running smoothly by supporting purchasing, logistics, and customer service functions.

Key Responsibilities :

• Data Entry (Primary Focus):
  • Enter purchase orders into Great Plains (GP)/ERP system.
  • Ensure accuracy and consistency across all systems.
  • Process incoming customer orders, confirmations, and delivery schedules.
• Purchasing & Supplier Coordination:
  • Review daily material needs; issue purchase orders.
  • Expedite or delay deliveries as needed.
  • Interact with suppliers for scheduling, error resolution, and credits.
  • Maintain raw material compliance matrix and required documentation.
• Logistics & Customer Service:
  • Follow up on purchase orders and logistics appointments.
  • Communicate with customers to verify and clarify orders or shipments.
  • Provide backup support to the customer service team using provided templates.
• Accounting & Administrative Support (Backup):
  • Serve as backup for Accounts Payable/Receivable in ERP.
  • Assist with filing, recordkeeping, and general office duties.
  • Order and manage office supplies.
  • Provide administrative support to the team as needed.

What We’re Looking For:

• 1–3 years of experience in order entry, data entry, administrative support, or a related office role.
• Strong computer literacy, with emphasis on Microsoft Excel, Outlook, and Teams.
• Familiarity with ERP systems (Great Plains preferred).
• Detail-oriented with excellent organizational skills.
• Clear, professional written and verbal communication.