Case Manager 1 - Residential Services

LUK, Inc.
Fitchburg, MA

Job Description

Job Description

Description:

Case Managers in LUK’s Residential Services provide trauma-informed assessment and coordination services and interventions that promote the safety, permanency, and well-being of children, youth, and young adults. The Case Manager will be involved with youth/families from the point of referral to discharge. This position will gather youth/family information via screenings, assessments, and consultation with collateral sources, participate in treatment and discharge planning, and ensure that the identified needs of the youth/family are met through referrals to appropriate resources. Individual and team-based services will be provided.

The qualified candidate will have a Bachelor’s degree in Human Services or closely related field and have or obtain an LSWA within six months of employment. The qualified candidate must demonstrate a commitment to family preservation and reunification and understand separation issues and loss experienced by youth in care. Excellent communication and computer skills required. Valid driver’s license required.

This is a full-time position located in North Central Massachusetts. Work will take place within the therapeutic milieu and family homes and will include community-based travel and work. Work schedule must accommodate the needs of the youth/family. Bilingual/bicultural candidates are encouraged to apply.

In addition to very competitive salaries LUK offers a substantial and unique benefit package found here .

Introduction to LUK, Inc.:

LUK has deep roots in Central Massachusetts. We’re driven by our values and we’re serious about our work. It’s not easy work, but it is rewarding! With Crisis as our middle name (LUK Crisis Center), we are well versed in handling all kinds of issues that may arise. LUK exists to help people thrive – the people we serve and the people who work here. We appreciate creative thinking, uniqueness, and tenacity. We encourage staff to participate in numerous opportunities to grow as an individual and a member of a team, influence others and be influenced, be your best and do your best. We provide individualized services to the people we work with and offer flexibility so that staff can meet responsibilities at work and outside of work. The community is “LUK-y” to have the skills, experience, and talent of our staff!

For more information, please visit our website & social media accounts! Website | Facebook | Twitter | YouTube | LinkedIn | AmazonSmile

EOE and Diversity Commitment

LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.

Requirements:

Purpose:

The Case Manager will provide strength-based services to children, youth, and young adults placed in LUK’s Residential Services programs and their families.

Responsibilities Include:

  • Participate in the intake/assessment process for youth, meeting all LUK standards and contractual expectations
  • Coordinate all necessary services for youth while in placement at LUK to ensure their well-being
  • Maintain timely and effective communication with families and collaterals as required
  • Consistently schedule Family Time and visits for youth, according to their individual treatment plan
  • Maintain timely, accurate, strength-based, and trauma-informed documentation in compliance with agency and funding/regulatory entities
  • Collaborate with internal and external members of a multidisciplinary team to support youth and families in achieving their goals
  • Provide services in a manner that support and promote the overall safety, permanency, and well-being of the youth
  • Participate in reviews of progress toward goals to quantify youth/family functioning
  • Model skills for families and coach/mentor them to develop their own skills
  • Participate in youth- and family-centered treatment team meetings and other necessary team meetings
  • Interface with licensing, regulatory, accrediting and funding sources as needed
  • Attend and participate in weekly scheduled supervision and LUK trainings
  • Participate in the Placement On Call System as scheduled
  • Gain an understanding and commitment to LUK’s Mission, Vision, and Values and provide congruent services

Knowledge and Experience Required:

  • Bachelor’s Degree Human Services or closely related field
  • Bilingual/bicultural candidates encouraged to apply

Skills and Abilities:

  • Strong communication skills
  • Computer skills
  • Able to work independently and collaboratively on a team
  • Internet access for remote work
  • Driver’s license along with reliable and safe transportation
  • Demonstrated ability to develop and maintain therapeutic relationships

How to Apply:

Submit a cover letter and resume sharing your interest and unique qualifications for this position to:

Online: Click “Apply for Job” below, fill out demographic information, and attach your resumé and cover letter.

Mail: Director of Human Resources
LUK, Inc.
545 Westminster Street
Fitchburg, MA 01420

Email: [email protected] [email protected] with the subject line “Residential Case Manager”

FAX: 978-829-2210

Job Location:
The Residential Case Manager will work in North Central Massachusetts with access to office space in Fitchburg. Transportation required. Ability to work remotely on occasion.

Salary Range and Benefits:
Pay Range: 9B. Salary Range: $49,000 – $57,000. Salary ranges within each pay grade are based on qualifications, skills, and experience.
Contact LUK’s Human Resources Department for information on our exceptional Benefit Package.

For benefit-eligible positions, LUK provides an extensive and unique benefit package. For more information on LUK’s employment benefits please visit:

Position Overview:

LUK Division: Residential Services

LUK Component: N/A

Direct Supervisor: Residential Clinical Supervisor

LUK Staffing Category: 9B

This position is 40 hours per week

This is a salary position: ?

This is an hourly position: ?

This position is benefit eligible: ?

This position is community-/home-based ?

EOE and Diversity Commitment:

LUK is committed to fostering a welcoming and supportive workplace and is an Equal Opportunity Employer. Our team includes talented professionals from a wide range of backgrounds and experiences—from those with firsthand knowledge of the communities we serve to recent graduates and experienced professionals. We believe that bringing together people with different perspectives makes us stronger and better equipped to serve our communities.

Posted 2026-05-30

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