Environmental service

The Worcester Recovery Center and Hospital (WRCH), under the Department of Mental Health (DMH) is currently hiring for the position of Environmental Service Specialist II. The selected candidate will coordinate, supervise, and participate in the cleaning and maintenance of the facility, including directing and evaluating the work of the employees engaged in general housekeeping tasks.

Please Note : The schedule for this position is full-time, 40 hours/week, 6:45 AM - 3:15 PM, with Tuesday & Wednesday as the days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Maintains the day-to-day janitorial and housekeeping services for The Worcester Recovery Center & Hospital to ensure clean, safe, and proper use of infection controls in accordance with all applicable laws, regulations, and standards.
• Supervises ESS staff in the performance of their varied tasks including scheduling and assignments of individuals, or project crews.
• Coordinates and ensures that all work schedules are covered to provide effective operational support.
• Confirms with ESS staff that work performed meets established standards, policies, and departmental regulations.
• Participates in departmental Quality Improvement programs to ensure regulatory compliance with quality standards.
• Collaborates with unit managers as requested to review unit concerns and to remedy any corrective actions.
• Provides and facilitates in-service training, departmental orientation for housekeeping staff.
• Participates in all employee evaluation performance appraisals, core competencies and any disciplinary processes.
• Confers with supervisor concerning work activities to resolve problems and exchange ideas.
• Performs daily housekeeping and cleaning duties as needed, using appropriate supplies and equipment, to maintain the appearance and cleanliness of all areas.

Required Qualifications:

• Skilled in understanding and applying the policies, procedures, rules, and regulations governing assigned unit activities.
• Knowledge of methods, techniques and safety procedures of institutional housekeeping including the types and uses of materials and equipment used.
• Ability to supervise and coordinate the efforts of others in accomplishing work objectives.
• Capacity to stand and walk for prolonged periods of time and lift/carry heavy objects.
• Talent for providing oral and written instructions in a precise, understandable manner.
• Ability to maintain accurate records.

Preferred Qualifications:

• Demonstrated progressive growth in the field of healthcare cleaning or facility maintenance.
• Capacity to establish procedures, policies and organizational standards, and the safe use of cleaning agents and equipment.
• Skilled in exhibiting initiative, responsibility, flexibility, and leadership.
• Demonstrated language skills that allow for two-way communication, effective patient service, coordination with other members of the patient care team.
• Proficiency in basic computer skills including Microsoft Word, Excel, and Outlook.
• Given the population served, bilingual or multilingual fluency.

About Worcester Recovery Center and Hospital:

The Massachusetts Department of Mental Health Worcester Recovery Center and Hospital (WRCH) opened October 2012. The 320‐bed recovery center and hospital serves 260 adults and 60 adolescents through an innovative design and provides a state‐of‐the‐art environment for patients and staff. For many years to come, WRCH will serve to instill hope and forward the promise of recovery from mental illness and a life of independence and self-determination for all those who pass through.

Learn more about WRCH:

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.

Learn more about our important work:

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form.

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least one year of full-time, or equivalent part-time, experience in building custodial or institution housekeeping work.

Special Requirements: None

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title : Environmental Service Spec II

Primary Location : United States-Massachusetts-Worcester - 309 Belmont Street

Job : Equipment, Facilities & Services

Agency : Department of Mental Health

Schedule : Full-time

Shift : Day

Job Posting : Sep 18, 2025, 2:32:43 PM

Number of Openings : 1

Salary : 43,424.42 - 56,075.50 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : William Herbert - [email protected] - 6173488473

Bargaining Unit : 02-AFSCME - Service/Institutional

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No