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Quality Specialist, Document Control

Motional
Massachusetts
Motional’s global headquarters are located at 100 Northern Avenue in Boston, MA. Nestled in the bustling Seaport district with sweeping views of Boston Harbor and downtown Boston, the office is located close to major transit lines and a quick walk to various restaurants and popular attractions.

Mission Summary:

Motional is seeking a detail-oriented and disciplined Document Specialist to support the daily operations and maintenance of our enterprise document control program. Positioned within the Enterprise Safety & Quality Team, reporting directly to the Document Control Manager; this role is central to ensuring accuracy, consistency, and accessibility of critical business documents.

We are looking for a team-oriented professional who thrives on structure, precision, and process. The ideal candidate will have a passion for organizing complex information, enabling collaboration across teams, and maintaining the systems that underpin Motional’s safety and quality commitments.

What you'll be doing:

  • Support the execution and maintenance of company-wide document management processes.
  • Ensure compliance with established governance models, workflows, and lifecycle policies.
  • Partner with business units to coordinate document creation, review, approval, release, and archival activities.
  • Serve as the front-line contact for document system support, training, and issue resolution.
  • Administer daily activities within the Document Management System (DMS).
  • Maintain accuracy and integrity of document metadata, security permissions, and classification standards.
  • Coordinate routing of documents for review and approval across multiple functions.
  • Monitor compliance with document templates, formatting, and content standards.
  • Provide first-line support to employees for DMS navigation, troubleshooting, and training needs.
  • Assist in preparing metrics, dashboards, and audit logs for document system usage and compliance.
  • Responsible for generating regular and ad hoc reports that track document-related activities, metrics, and compliance status.
  • Participate in audits by compiling document evidence, verifying version control, and closing gaps.
  • Support change management and continuous improvement initiatives related to document workflows and practices.

What we're looking for:

  • Associate’s degree, or equivalent education plus experience, in Information Management, Business Administration, or a related field.
  • 2+ years of experience in document control, records management, or administrative support within a regulated or complex environment.
  • Experience with document management platforms.
  • Proficiency with productivity and collaboration tools (GSuite, JIRA, Confluence, etc.).
  • Strong attention to detail, organizational skills, and ability to manage multiple priorities.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to work independently as well as collaboratively within cross-functional teams.
  • Experience in supporting compliance documentation for functional safety, cybersecurity or quality audits.
  • Proactive, solution-orientated attitude in a continuously changing environment.

Additional Qualifications:

  • Ability to quickly adopt new tools and standards as needed.
  • Experience in fast paced environments and teams is highly valued.
  • Familiarity with AODocs is highly desirable.
  • Working knowledge of ISO 9001, ISO 26262 and UL4600 a plus.
  • Technical writing skills.
  • Certified Document Controller (CDC) | Certified Informational Professional (CIP)

Why This Role Matters:

At Motional, the quality and traceability of information is critical to our ability to build safe and reliable autonomous vehicles. This role is foundational in setting the structure, discipline, and agility required for teams to operate effectively; today and as we scale for the future.

Physical Demands:

This position frequently requires the employee to sit, speak, and listen. On occasion, the employee may be required to stand, sometimes for extended periods; walk, use hands and fingers to handle or feel objects, and reach with arms and hands. The employee must be able to occasionally lift and move items weighing up to 50 pounds.

Work Environment:

The conditions described here represent those an employee typically encounters while performing the essential duties of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

The role involves regular exposure to a variety of environments, including office settings, outdoor weather conditions, roadways, and pedestrian areas. Employees may also encounter mechanical and electrical computer components. Occasional exposure to airborne particles and fumes is possible. Noise levels range from low to moderate. When traveling, the employee may spend time in airports, on airplanes, in hotels, and/or on public transportation.

This role is hybrid from our Boston office. It requires two in-office days each week, ideally Tuesday and Thursday.

The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. Candidates for certain positions are eligible to participate in Motional’s benefits program. Motional’s benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.

Salary Range: $104,000 USD - $135,500 USD

Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We’re driven by something more.

Our journey is always people first.

We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.

Higher purpose, greater impact.

We’re creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it’s not only good for our business, it’s the right thing to do.

Scale up, not starting up.

Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We’re driven to scale; we’re moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.

Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit and follow us on Twitter, LinkedIn, Instagram and YouTube.

Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
Posted 2025-09-21

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