SALES REPRESENTATIVE
Astound is seeking a driven Direct Sales Representative to join our Sales & Business Development team in Telecommunications. In this field-based role, you'll prospect residential and small business customers, presenting Astound's fiber-rich internet, TV, and phone solutions. You'll manage a territory, build a strong pipeline, and consistently close new business while delivering a customer-first experience. Working with cutting-edge broadband and WiFi technologies, you'll collaborate with a supportive, team-oriented culture focused on local communities, innovation, and continuous improvement. This full-time position offers base pay plus commission, benefits, and growth potential.
Responsibilities
- Prospect and qualify residential and small business customers for Astound's internet, TV, and phone services.
- Conduct in-person and door-to-door sales presentations, clearly explaining product features, pricing, and promotions.
- Build and manage a pipeline using CRM tools, tracking leads, follow-ups, and closed deals.
- Meet or exceed monthly and quarterly sales targets and activity metrics.
- Collaborate with marketing and sales leadership on local campaigns and community events.
- Provide customer-first service, ensuring a smooth installation and onboarding experience.
- Maintain up-to-date knowledge of Astound's broadband, Wi
- Fi, and streaming solutions and competitors' offerings.
- Gather and relay customer feedback to support continuous improvement of products and processes.
- Work independently in the field while collaborating closely with the Sales & Business Development team.
- Represent Astound's brand and values within assigned territories and community engagements.
Required Skills
- Outside / field sales
- Door-to-door sales
- Telecommunications product knowledge (internet, TV, voice)
- CRM software (e.g., Salesforce or similar)
- Lead generation and prospecting
- Territory management
- Contract negotiation and closing
- Customer relationship management
- Basic networking/Wi
- Fi concepts
- Presentation and communication skills
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