Capture Strategy Operations Manager
- Dotted line into S&BD VP supporting Sales Operations:
- Order pipeline consolidation and Operational management
- S&BD Active Budget management (T&L, Purchased services, sponsorships, tradeshows)
- Growth Review management
- Weekly sales and CIMS QMI
- Strategic Pursuit priority list management across D&S
- Level 2 KPIs: CSAT, Proposal OTD, Cash, Order forecasting
- Own the planning and execution of extended leadership offsites, including agenda-setting, logistics, content orchestration, and follow-through actions that drive alignment and execution.
- People leader and process owner for Capture & Proposal Operations, accountable for enterprise KPIs/metrics that drive predictable performance across Sales, Strategic Capture, Business Development, and the international Proposal Process (Deal Factory) organization.
- Lead and develop a high-performing team focused on proposal process excellence, competitive/color team analysis, customer outcomes, and Price-to-Win operating rigor-ensuring clear priorities, capability growth, and strong cross-functional relationships.
- Collaborate with Proposal Leaders to manage a metrics-oriented view of proposal activity (volume, status, cycle time, OTD, quality, rework, capacity), ensuring a transparent performance system that drives prioritization, escalation, problem solving and continuous improvement .
- Establish and maintain an integrated operating system for capture/proposal execution, including monthly Bowler reviews , KPI health, escalation paths, and executive-ready communications to support proposal development, Level 2-4 WOR and MOR.
- Own digital tool maintenance and long-term evolution for capture/proposal execution; partner with the digital team to define requirements, prioritize enhancements, manage releases, deliver training, and drive adoption to improve speed, quality, and user experience.
- Drive the 3-year roadmap for the capture and proposal process, translating strategy into an actionable execution plan with quarterly events (planning, releases, kaizens, PSR/problem-solving workshops) that pace delivery of annual goals and measurable outcomes.
- Maintain, update, and coach use of capture and proposal standard work , including publishing, revision control, alignment, and training to ensure changes are implemented consistently across the global Deal Factory and stakeholder organizations
- Plan and execute cross-functional problem solving / kaizen events to optimize the proposal/capture system; coordinate with the Flight Deck Leader and Proposal Staff Leaders to host problem-solving workshops, PSR, and Kaizen events, ensuring countermeasures are implemented, measured, and sustained.
- Drive proposal process optimization through external benchmarking (competitors and customers) to identify "best of breed" opportunities and translate them into scalable process, tool, and capability improvements.
- Evaluate external proposal, competitive intelligence, and Price-to-Win practices (competitor, customer, consultant) and incorporate relevant best practices into Defense & Systems processes, training, and operating cadence.
- Analyze and action customer and employee feedback (e.g., CSAT, win/loss inputs, internal user feedback) to prioritize improvements that strengthen customer outcomes- proposal quality , responsiveness, and predictability.
- Lead change management across multiple functions and regions by gathering input, aligning stakeholders, influencing decisions, and ensuring adoption of new concepts, processes, and tools across Defense and Systems
- Contribute to Strategy shaping for priority pursuits , ensuring the right operating cadence, data, competitive insights, Color team reviews, and executive engagement are in place to improve win rate, on-time delivery, and deal quality.
- Bachelor's degree from an accredited university or college
- Minimum of 10 years of experience in sales, business development or equivalent commercial leadership experience
- Minimum of 4 years of direct People Leadership experience
- Minimum of 1 year of problem-solving experience using LEAN methodologies
- GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Master's degree preferred
- Prior aerospace experience strongly preferred
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Sales and strategy development experience
- This role will engage with VP level executives on an ongoing basis, need have strong critical thinking skills and decision-making skills
- Competitive Intelligence Experience
- Government contracting Process experience
- Demonstrated ability to lead programs / projects.
- Established project management skills.
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