Field Service Technician

Xylem Water Solutions
Randolph, MA

The Role: Who We Are Looking For: Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world . If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Create and maintain safe working environment and culture within the organization
  • Take care of company property
  • Demonstrates high impact culture through innovation, accountability and empowerment
  • Must be able to function in a team environment
  • Willingness to learn
  • Usually works with direct supervision but can work independently if needed

Travel Requirements:

  • Local travel

Qualifications:

  • HS diploma or equivalent
  • Ability to pass background check & pre-employment drug screen
  • Clean driving record
  • Water treatment experience highly preferred
  • HVAC experience highly preferred
  • 1 to 2 years of mechanical/technical work experience preferred

Skill Requirements:

  • Electrical, mechanical ability
  • Lead by example
  • Work without direct supervision
  • Technically sound
  • Experience with Microsoft Office including smart devices
  • Must have customer service experience
  • Demonstrates critical thinking and troubleshooting ability
  • Synthesizes technical information and communicates it clearly
  • Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways

What we offer:

  • Health, Dental and Vision insurance available on your 1st day of employment
  • Generous retirement savings plan
  • Generous PTO package and paid holidays
  • Career progression and development plans
  • Company wellness, rewards and recognition, and employee discount programs

The estimated salary range for this position is $32 to $34/hourly. Starting pay is dependent on multiple factors, such as skills, experience and work location.At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.

You should be proficient in:

  • Heavy Equipment Repair
  • Mechanical Troubleshooting Skills
  • Electrical Troubleshooting
  • HVAC Maintenance
  • HVAC Troubleshooting
  • Maintenance and Repair Skills
  • Machine Safety Inspections
Posted 2025-11-12

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