Salesforce Marketing Cloud Architect
Kforce has a client that is seeking a Salesforce Marketing Cloud Architect in Fitchburg, WI. Summary: We are looking for a Salesforce Marketing Cloud Intelligence (formerly Datorama) Architect to design, build, and scale our marketing analytics foundation. The Architect will own data modeling, harmonization, and dashboard configuration end-to-end-connecting complex, high-volume datasets to deliver trustworthy insights that drive decisions. Responsibilities:
- Architect and implement Marketing Cloud Intelligence workspaces, data models, and calculated dimensions/measures
- Configure advanced dashboards, widgets, and visualizations tailored to executive, marketing, and channel owners
- Ingest, normalize, and harmonize large multi-source datasets (media, CRM, web, email/SMS, call center, cost, revenue)
- Build robust data pipelines using API connectors, custom connectors, and ETL logic to ensure scale and reliability
- Define and enforce data governance, naming standards, and version control across datasets and dashboards
- Establish KPI frameworks and attribution approaches; translate business questions into technical metrics and logic
- Optimize performance for high-volume datasets, including partitioning, caching, and query tuning
- Implement QA processes for data accuracy, schema changes, release management, and regression testing
- 5+ years in marketing analytics or marketing data engineering with 3+ years focused on Salesforce Marketing Cloud Intelligence (Datorama)
- Proven expertise configuring MCI datasets, calculated fields, data streams, harmonization, and dashboard design at enterprise scale
- Strong SQL and data modeling skills; comfort with ETL concepts and API-based integrations
- Demonstrated ability to parse, profile, and troubleshoot very large, messy datasets and resolve data quality issues
- Business acumen across performance marketing, lifecycle/CRM, and measurement fundamentals (KPI design, attribution)
- Excellent stakeholder communication; Ability to translate technical concepts into clear, actionable insights
- Experience in healthcare, payer/provider, pharma, or life sciences
- Familiarity with HIPAA, HITRUST, PHI handling, and privacy-by-design practices
- Exposure to claims, eligibility, EMR/EHR, or patient acquisition journeys and related consent/preferences models
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