Senior IT Technical Program Manager
- Partner with IT leadership, business owners, architecture, security, finance, and vendors to ensure program plans are technically sound, realistic, and aligned to business priorities
- Own scope, schedule, budget, dependencies, and delivery outcomes for multiple strategic IT programs
- Facilitate cross‑functional program reviews and executive updates, clearly communicating status, risks, mitigation plans, and decisions required
- Act as the primary program lead and escalation point, ensuring strong stakeholder alignment and timely resolution of roadblocks
- Lead multi‑disciplinary IT teams through the full program lifecycle{{:}} strategy, design, implementation, deployment, and operational transition
- Drive execution of enterprise IT initiatives, including{{:}}
- Infrastructure and cloud platforms (hybrid / multi‑cloud)
- Enterprise applications (ERP, CRM, HR, Finance, Supply Chain)
- Cybersecurity, identity, compliance, and risk programs
- Data platforms, integrations, and analytics solutions
- Coordinate delivery across internal teams and external vendors / system integrators
- Manage complex dependencies across applications, infrastructure, security, data, and business processes
- Proactively identify and mitigate technical, operational, and organizational risks
- Own cross‑program issue tracking, root‑cause analysis, and corrective action planning
- Ensure timely delivery of key program artifacts such as{{:}}
- Program plans and roadmaps
- Architecture and dependency documentation
- Requirements, design, and validation documentation
- Cutover, change management, and operational readiness plans
- Foster a culture of transparency, accountability, and disciplined execution across IT delivery teams
- Ensure adherence to IT governance, SDLC, change management, and security controls
- Continuously improve program management standards, tooling, and reporting to scale execution
- Drive consistent use of agile, hybrid, or waterfall delivery methods as appropriate to the program
- Minimum 8 years of experience delivering complex IT or technology programs
- Minimum 5 years in a Technical Program or Senior Program Management role
- Proven experience leading enterprise‑scale IT programs spanning multiple domains (infrastructure, applications, security, data)
- Strong understanding of modern IT architectures including cloud, integrations, security, and enterprise platforms
- Experience managing large system implementations, migrations, or transformations
- Demonstrated success working in matrixed organizations and influencing without direct authority
- Experience managing vendor‑led and globally distributed teams
- Proficiency with Jira, MS Project (or equivalent), PowerPoint, Excel, Word, and Visio
- Excellent communication, executive presence, and stakeholder management skills
- Strong problem‑solving mindset with the ability to navigate ambiguity and competing priorities
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or related discipline
- Up to 10% travel may be required
- Employees must have a valid driver’s license and ability to travel to customer or company locations as needed
- The employee is responsible for owning a credit card and managing expenses for reimbursement
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