Family Childcare Program Manager

Job Description

Job Description

The Family Child Care Program Manager is responsible for the management and business operations of all family childcare systems within Catholic Charities. The Family Child Care Program Manager will work closely with the Director of Child Care Services to ensure the fiscal soundness and over all management of the family childcare system.

RESPONSIBILITIES

• Follow the established policies and procedures of the agency and always maintain professional boundaries and confidentiality.
• Program evaluation to ensure targeted figures, contract utilization, and contract compliance.
• Travel to educators’ homes, agencies and meetings.
• Recruit, supervise, and train Family Child Care staff and provide performance feedback including the annual performance evaluation to direct reports.
• Create and maintain a recruitment plan for signing on new educators.
• With the Divisional Director, establish monthly expansion numbers for new educators.
• Work to create a stable foundation of employees within the family child care systems.
• Ensure the proper training of staff responsible for the recruitment of clients and providers including the creation and use of the state waitlist, tour guidelines, and proper intake process.
• Identify high quality providers to contract with as the division expands.
• Identify and build community connections through membership councils, boards, community events, etc.
• Serve as a representative of Catholic Charities on local and state issues effecting the needs, issues, and services for the communities we serve particularly during open-bid process.
• Participate in the annual budget process.
• Participate in monthly supervision with the divisional director.
• Attend all divisional directors meetings.
• Implement strategies to monitor performance, provide individual supervision at least monthly, provide opportunities for direct service staff to learn collaboratively with peers.
• Make staff available for training from EEC and its relevant partners, prioritizing coordination and participation in EEC required training as it becomes available.

• Follow through with all Agency directives and projects in a professional and positive manner, respecting supervision and constructive criticism.
• Model Catholic Charities mission statement to “respect the dignity of all people”.
• Demonstrate a willingness to work with colleagues as a team player.
• Represent the Agency in a professional manner to all segments of the public.
• Maintain a high standard of ethical conduct and professional responsibility, including maintaining confidentiality, to children, families, staff, colleagues, and the community.
• Responsible to have a plan for own professional development, staying current in the field through attendance at workshops and conferences, reading relevant literature, and/or taking courses.
• Meet EEC requirements for professional development hours completed each year and enter them into the PQ Registry under the appropriate Core Competency.
• Attend all required internal and external meetings and training, which may involve evening hours.
• Work is performed in an office setting that requires long periods of sitting.

• Other responsibilities as assigned.

QUALIFICATIONS

• BA in Early Childhood or related field; or prior family childcare supervisory experience.
• EEC Director certification (Director I or II, as applicable).
• Three to five years of progressively responsible experience in childcare, human or social services.
• Strong oral and written skills.
• Bilingual ability in Spanish, Portuguese, and Haitian Creole is preferred but not required.

• The ability to lift 30 pounds, and to climb stairs.
• Competent computer skills with knowledge of Microsoft Office Suite.
• Valid driver’s license and transportation for local travel.
• Ability to pass a background record check.

Our benefits are competitive and include a 403(b) savings plan and generous time off.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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3/2025