Customer Service Representative - Onsite...

First PREMIER Bank PREMIER Bankcard
Watertown, MA
Job Description
At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description:

Location: Watertown, SD

Shift: Varying shift options available

Job Status: Full-Time and Part-Time

Pay: $17.25-19.15/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required.

Work Site

This job is offered on-site in Watertown and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.

Shift Options

  • Full Time: Monday-Friday 12:30pm-9:00pm, Every other Saturday 8:00am-4:30pm
  • Full-Time: Monday-Friday 12:00pm-9:00pm, Every other Saturday 8:00am-4:30pm
  • Part Time: Monday-Friday 2pm-9pm, other Saturday 8:00am-4:30pm
  • No Sundays!

About the Role

  • Answer inbound calls about our products and services.
  • Understand policies and procedures used for daily operations.
  • Take accountability for customer satisfaction with a highly professional demeanor.
  • Demonstrate a strong phone presence while assisting those with less than perfect credit.
  • Achieve high satisfaction on customer surveys.
  • Participate in team meetings.

Training

  • Extensive paid training program, up to 3 weeks in length.
  • Ongoing training opportunities for future success!

Pay

Base wage starting at $17.25-19.15/hr. with opportunities to increase take home pay.

  • Top 75% of associates are eligible for incentives
  • Career path from Associate I to Associate IV - each step earning an increase in pay
  • Earn up to an additional $3.50/hr. when working non-traditional hours
  • Bilingual skills are compensated in the form of a 10% differential
  • Flex Scheduling opportunity for top performers

Competitive Benefits Package

  • Full medical benefits for 20+ hours/week
  • FREE dental and vision coverage
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • 401(k) - dollar-for-dollar match up to 5% of total compensation
  • Special discounts and offers for events at the Denny Sanford PREMIER Center
  • Employee Wellness Program
  • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
  • Fun Employee Parties

Our Culture

  • We have an emphasis on personal success, respect, health, wellness, fun and giving back
  • Employees are rewarded, valued, and celebrated for hard work.
  • Career advancement opportunities is a way PREMIER leaders show they care.
  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.
Posted 2026-05-30

Recommended Jobs

Senior Director of Business Development (40hrs)

Gosnold
Wareham, MA

Job Description Job Description OVERVIEW: Gosnold, Inc. is a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders. We of…

View Details
Posted 2026-05-10

Scheduler

TARA SURYA, LLC
Bellingham, MA

Job Description Job Description Synergy Homecare of greater boston is looking for a Recruiter/scheuler to join our team in our westwood office. The Recruiter is responsible for creating strategic…

View Details
Posted 2026-05-15

Freelance Occupancy Services Observer

FAR Inspections
Oak Bluffs, MA

Ad Ref: FAR-01187 Do not fill out any form or use any other apply button on this page. Use the blue link below to submit your application. FAR Inspections is actively seeking a reliable independ…

View Details
Posted 2026-05-08

Building Enclosure Technician

THOMPSON & LICHTNER CO INC THE
Canton, MA

Job Description Job Description Benefits: ~401(k) matching ~ Health insurance ~ Paid time off ~ Training & development Build a new career or continue your professional growth in the …

View Details
Posted 2026-04-05

CDL A Delivery Driver

Gordon Food Service
Wilmington, MA

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact yo…

View Details
Posted 2026-05-30

Legal Head of US Labor & Employee Law

Philips
Cambridge, MA

JOB DESCRIPTION Job Title Legal Head of US Labor & Employee Law Job Description The Head of US Employment Law will serve as the enterprise leader for US Employment and Labor Law team,…

View Details
Posted 2026-03-20

Clinical Assistant Lead

Dana-Farber Cancer Institute
Boylston, MA

Overview The Clinical Assistant is responsible for direct care provided to patients and for contributing to efficient operations in the patient care environment. Direct patient care activities …

View Details
Posted 2026-05-24

Volunteer Coordinator | Hyannis

Gandara Mental Health Center, Inc.
Hyannis, MA

Job Description Job Description Why Work for Gandara : Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family s…

View Details
Posted 2026-03-19

Technician

Grieco Ford of Raynham
Raynham, MA

Job Description Job Description Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ab…

View Details
Posted 2026-05-10

Lead Installer - Architectural Millwork

South Shore Millwork Inc
Norton, MA

Job Description Job Description About Us: At South Shore Millwork, as New England's premier, luxury architectural millwork provider, we serve high-end residential and commercial construction m…

View Details
Posted 2026-05-05