Back to Jobs

Remote Helpdesk Support Analyst

ExecutivePlacements.com
Quincy, MA
Help Desk Technician - Remote

Long term Contract

Apex Systems is seeking multipleHelp Desk Technicians to join the team our team supporting a large Financial Service institution!

If you are willing to learn and enhance you technical skillsplease apply or send your resume to [email protected]

ESSENTIAL DUTIES And RESPONSIBILITIES

  • Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all critical issues.
  • Handling password reset requests and responding to email promptly.

COMPETENCIES and QUALIFICATIONS:

  • High school diploma required
  • Willingness to learn
  • Ability to multitask
  • Knowledge in Windows operating systems, MS Office applications, and Microsoft Outlook/Exchange
  • Strong interpersonal and communication skills
  • Positive attitude

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Posted 2025-10-26

Recommended Jobs

Preschool Teacher

THE GODDARD SCHOOL - READING, MA
Reading, MA

Come enjoy the best work environment of any preschool. Do you love helping your students learn, explore and achieve their full potential? We take care of and support all of our teachers. We’re …

View Details
Posted 2025-08-28

Information Systems Security Manager

MIT Lincoln Laboratory
Lexington, MA

The Security Services Department’s overall mission is to identify and counter security threats to the MIT Lincoln Laboratory’s mission of development of game-changing technology in support of Nationa…

View Details
Posted 2025-09-21

Accounts Payable Specialist

Hp Hood
Lynnfield, MA

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! Our culture is built on value commitment…

View Details
Posted 2025-10-01

Research Nurse Center for Cancer Therapeutic Innovation (CCTI)

Dana-Farber Cancer Institute
Brookline, MA

Overview The Research Nurse in collaboration with the physician, is responsible for the implementation and evaluation of clinical research in their specific program/area.  The CRN has expert kno…

View Details
Posted 2025-10-30

Full-Time Private Cook | $90,000-$100,000 per Year | Charlestown, MA (Summer in Westford, MA + Travel)

Home Work Staffing
Charlestown, MA

Full-Time Private Cook | $90,000–$100,000 per Year | Charlestown, MA (Summer in Westford, MA + Travel) A warm and health-conscious family of four in Charlestown, MA is seeking a full-time private c…

View Details
Posted 2025-09-06

Director 2 - Facilities Operations

5 Star Recruitment
Melrose, MA

JOB DESCRIPTION: We are seeking a Director of Facilities Operations to lead and oversee the facilities management operations at Melrose Wakefield Hospital , a 174-bed hospital campus that func…

View Details
Posted 2025-10-31

Nurse Practitioner/Physician Assistant

Boston Health Care for the Homeless Program
Boston, MA

Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessn…

View Details
Posted 2025-09-23

Security analyst

EY
Boston, MA

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and he…

View Details
Posted 2025-10-26